Striving to be the #1 HVAC Company in the DFW MetroPlex
Lone Star Comfortaire is a family-owned and operated HVAC company that has been serving residential and commercial customers in Plano, TX, and the surrounding areas for over 35 years. Our team of highly trained technicians is dedicated to providing exceptional heating and cooling services that meet the unique needs of our customers.
Our Story
The story of Lone Star Comfortaire began in the summer of 1981, when our founder, Joe, moved to Plano, TX, and started working as a service manager for a large heating and air conditioning company. After two years, Joe realized that HVAC service companies were charging too much and were responding too slowly in the hot summers. He saw an opportunity to provide affordable prices and quick response times, and thus, Lone Star Comfortaire was born.
Our Mission
Our mission is to provide exceptional HVAC services that meet the unique needs of our customers. We pride ourselves on being courteous, professional, and knowledgeable when it comes to the latest HVAC technology. We strive to build long-lasting relationships with our customers, and we always welcome feedback from our clients. Our goal is to provide star quality heating and cooling solutions that exceed our customers' expectations.
Our Services
At Lone Star Comfortaire, we offer a wide range of HVAC services that cater to the unique needs of our customers. Our services include:
- Heating Solutions
- Cooling Solutions
- Installations
- Repairs & Maintenance
- Indoor Air Quality Evaluation
- Duct Sealing
Our team of technicians is dedicated to providing exceptional services that meet the highest standards of quality and reliability. We work hard to get the job done efficiently and effectively, while ensuring that our customers are completely satisfied with our work.
What Sets Us Apart
At Lone Star Comfortaire, we pride ourselves on our commitment to excellence, integrity, and customer satisfaction. We are dedicated to providing affordable solutions and quick response times, and we always put our customers' needs first. Our team of technicians is highly trained and experienced, and we use only the latest technology and equipment to ensure that our customers receive the best possible service.
Excellent Customer Service and Quality Workmanship
Multiple reviewers praised the exceptional customer service and quality workmanship provided by Lone Star Comfortaire. Many reviewers appreciated the prompt response to their calls, with some even receiving same-day service. The company's honesty, professionalism, and willingness to fix issues rather than pushing for new system sales were notable highlights.
Fair Pricing and Value
Reviewers also commended the company's fair and reasonable pricing, with some mentioning that they received excellent value for the services provided. One reviewer noted that the company stood behind their work and offered great prices for service and new equipment.
Trustworthy and Reliable
Several reviewers appreciated the company's trustworthy and reliable nature, with some having used their services for 20+ years without being disappointed. The owners, Joe and Nathan, were specifically mentioned as being honest and reliable.
Negative Experience
However, one reviewer had a negative experience, citing unprofessional behavior from the company, specifically from Nathan and his wife.
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