Trust Us to Get You Back on the Road
At Pancone's Auto Repair, we pride ourselves on providing top-notch auto repair services to the good people of Monroe, Michigan, and beyond. Our team of ASE certified mechanics, led by Jon Pancone, ASE Certified and Michigan State Licensed Master Mechanic, is dedicated to delivering exceptional customer service and ensuring that your vehicle is repaired right the first time.
Our full-service facility is equipped to handle a wide range of auto repair and maintenance services, from routine maintenance such as oil changes and brake pad replacements, to more complex repairs like transmission overhauls and engine replacements. We specialize in servicing domestic and import cars, and our team is trained to work on all makes and models.
Our Commitment to Excellence
At Pancone's Auto Repair, we understand the importance of building trust with our customers. That's why we're committed to providing clear and honest communication, detailed estimates, and fast, expert service. We want to ensure that you're completely satisfied with the work we do, and that's why we guarantee our services. We're so confident in our abilities that we offer a 24-hour drop-off service, allowing you to leave your vehicle with us at your convenience.
Our Services
Our comprehensive range of services includes transmission service and rebuild, engine performance and repair, air conditioning repair, brake repair, suspension and shock repairs, computer diagnostics, electrical system repair, and muffler and exhaust system repair. We also offer a free 22-point safety inspection, designed to identify any potential issues with your vehicle before they become major problems.
Our Values
At Pancone's Auto Repair, we're passionate about building relationships with our customers, and we believe that honesty, integrity, and transparency are the keys to success. We're committed to providing exceptional customer service, and we strive to make every interaction with our team a positive and stress-free experience.
Our Mission
Our mission is to provide high-quality auto repair services that exceed our customers' expectations, while building long-term relationships founded on trust, honesty, and exceptional customer service.
Honesty and Integrity: Pancone's Automotive Center is renowned for its honest and transparent approach to car repairs. The reviewers praise the shop for being open about what needs to be done and not trying to take advantage of customers.
Flexibility and Speed: Customers appreciate the flexibility of Pancone's, with many reviewers mentioning that they were able to get their cars in at short notice. The shop's prompt and efficient service is also highlighted, with many reviewers noting that their cars were fixed quickly and to a high standard.
Knowledgeable Mechanics: The reviewers consistently praise the shop's mechanics for their knowledge and expertise. Many mention that the mechanics took the time to explain what needed to be done and were happy to answer questions.
Reasonable Prices: The prices at Pancone's are described as reasonable, with many reviewers noting that they were surprised by the fairness of the quotes.
Long-Term Relationships: Some reviewers mention that they have been going to Pancone's for years and have built a long-term relationship with the shop. This suggests a high level of trust and satisfaction with the shop's service.
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