Building Trust, One Service at a Time.
Welcome to J.C. Dillon, Inc., your trusted partner for all your plumbing, hot water heater, sewer, sump pump, underground utility, trenchless construction, hydro excavation, and cured-in-place piping (CIPP) needs. With a rich history dating back to 1921, our family-owned business has been dedicated to providing exceptional services to the Peoria, Illinois area.
Our Mission
At J.C. Dillon, Inc., our mission is to build and maintain trusting relationships with our customers, contractors, and employees, ensuring that their concerns are our top priority. We believe in open communication, which is key to getting the job done efficiently and effectively.
Our Services
We offer a comprehensive range of services to cater to your plumbing, heating, and utility needs. Our team of expert technicians is trained to handle everything from installation, repair, and maintenance to emergency services. Our services include:
- Plumbing: From leaky faucets to clogged drains, our plumbers are equipped to handle any plumbing issue.
- Hot Water Heaters: We install, maintain, and repair hot water heaters to ensure you always have hot water when you need it.
- Sewers: Our team specializes in sewer cleaning, repair, and installation to keep your drains flowing freely.
- Sump Pump: We install and maintain sump pumps to protect your home from water damage.
- Underground Utilities: We locate, install, and maintain underground utilities, including water, gas, and electric lines.
- Trenchless Construction: Our trenchless construction services minimize disruption to your property while ensuring accurate and efficient utility installation.
- Hydro Excavation: Our hydro excavation services use pressurized water to safely excavate soil and debris, reducing the risk of damage to underground utilities.
- Cured-In-Place Piping (CIPP): We specialize in CIPP, a trenchless rehabilitation method for pipelines, ensuring minimal disruption to your daily life.
Our History
Founded in 1921 by James Carney Dillon, our company has been serving the Peoria area for over 100 years. We've built a reputation for exceptional service, and our family-owned business is now in its fourth generation. Our commitment to quality, safety, and customer satisfaction has remained unwavering throughout the years.
Our Team
Meet our team of dedicated professionals, from our president, Chris Dillon, to our project managers, estimators, and technicians. We're proud of our team's expertise and commitment to providing outstanding service.
What Our Customers Say
Don't just take our word for it! Our customers rave about our service, praising our prompt response, professionalism, and attention to detail. We're proud to have built a reputation for being trustworthy, reliable, and efficient.
Overall Experience
The reviews of Dillon Plumbing are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
Some customers had a positive experience with Dillon Plumbing, praising the company's professionalism, promptness, and quality of work. They appreciated the company's ability to diagnose and fix problems efficiently, and some even praised the company's willingness to go above and beyond to ensure customer satisfaction.
Negative Experiences
On the other hand, some customers had a negative experience with Dillon Plumbing, citing issues with billing, professionalism, and responsiveness. Some customers felt overcharged, others felt that the company was unresponsive to their concerns, and a few even reported poor treatment by technicians. Additionally, some customers were dissatisfied with the company's communication and transparency regarding pricing and services.
Common Issues
Some common issues that arose in the reviews include:
- billing and pricing concerns
- poor communication and responsiveness
- issues with technicians' professionalism and behavior
- dissatisfaction with the quality of work or services provided
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