Empowering Families, One Smile at a Time
At All About Kids Pediatric Dentistry, we are dedicated to providing top-notch dental care to infants, children, and teenagers in Memphis, TN, and the surrounding areas. Our team of experienced pediatric dentists, led by Dr. Courtney L. Wilson and Dr. Melanie Shaw-Nesbitt, are committed to creating a trustworthy and child-friendly environment that makes your child feel comfortable and relaxed.
Our Mission
Our mission is to educate families on the importance of routine dental care and provide quality care that exceeds your expectations. We understand that every child is unique and requires personalized attention, which is why we take the time to get to know your child and address their specific needs. Our goal is to make your child's dental experience positive and enjoyable, setting them up for a lifetime of good oral health.
Our Services
We offer a wide range of services designed to cater to the unique needs of children, including:
- Routine cleanings and exams
- Fillings and restorative dentistry
- Preventative care, including fluoride treatments and sealants
- Pediatric sedation dentistry
- Emergency dental care
- Special needs dentistry
Our Team
Our team is dedicated to providing the highest level of care to your child. Our pediatric dentists, hygienists, and dental assistants are highly trained and experienced in working with children of all ages. We take pride in our compassionate and gentle approach, ensuring that your child feels comfortable and relaxed throughout their dental experience.
What Sets Us Apart
At All About Kids Pediatric Dentistry, we are passionate about providing exceptional care that goes beyond the ordinary. We take the time to listen to your concerns, answer your questions, and address any fears or anxieties your child may have. We believe in empowering parents and caregivers with the knowledge and tools they need to help their child achieve optimal oral health.
Our Promise
At All About Kids Pediatric Dentistry, we promise to:
- Provide personalized care that meets the unique needs of your child
- Create a comfortable and relaxing environment that makes your child feel at ease
- Educate and empower parents and caregivers to take an active role in their child's oral health
- Deliver exceptional care that exceeds your expectations
Poor Customer Service Experiences
Multiple reviewers have shared their negative experiences with the dental office's customer service. One reviewer, Miss D., had a frustrating phone call with Karen, who was unhelpful and dismissive of her concerns. Another reviewer, Lynn Schumann, was upset when the office told her 5-year-old daughter that she wouldn't receive a prize, which made her more anxious. LaMesha White and Jelessa Tate also reported poor communication and a lack of professionalism from the office staff.
Disorganization and Miscommunication
Several reviewers mentioned issues with appointments and scheduling. Miss D. was told that the dentist was unavailable for her son's crown repair, while Jelessa Tate struggled to schedule an appointment for her son's dental work. LaMesha White reported that her daughter's appointment was missing, and Peaches was disappointed when her daughter's appointment was canceled at the last minute due to a misunderstanding about age limits.
Problems with Dental Work
LaMesha White's daughter experienced a crown falling out, resulting in the loss of a tooth. Lynn Schumann's daughter was frightened during her appointment, and Jelessa Tate mentioned that her son's mouth was still hurting despite multiple cleanings.
Negative Reviews and Recommendations
All reviewers except for Peaches gave the dental office a 1-star rating. Many of them mentioned that they would not return to the office and would not recommend it to others.
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