Your Protection is Our Mission
Our Mission: Providing Peace of Mind Through Comprehensive Protection
Bisson Insurance Agency has been proudly serving the residents and businesses of California for over 30 years. We are a Mercury First Agency with a team of experienced professionals dedicated to tailoring insurance plans that meet your unique needs. With over 25 "A" rated-companies in our network, you can be sure you're getting the best coverage at competitive rates.
Who We Are
Bisson Insurance is a family-owned and operated agency with a deep commitment to serving our community. Our team of experienced professionals has a wealth of knowledge and expertise in all aspects of insurance. We take the time to understand your individual needs and provide personalized recommendations to ensure you have the right coverage for your specific situation.
What Sets Us Apart
- Personalized Attention: We take pride in getting to know our clients and understanding their individual needs. We work closely with you to review your current coverage and identify any potential gaps.
- Comprehensive Coverage: We offer a comprehensive range of insurance plans to protect you against various risks, including auto, home, commercial, and more.
- Competitive Rates: We work with a variety of insurance providers to offer competitive rates and discounts to our clients.
- Exceptional Customer Service: We are committed to providing our clients with personalized and responsive service. We are always available to answer your questions, address your concerns, and help you navigate the insurance process.
Auto Insurance
- Customized plans to fit your driving habits and budget
- Comprehensive coverage options, including collision, comprehensive, and liability
- Personalized discounts for safe drivers and loyal customers
Home Insurance
- Protection for your home against theft, fire, vandalism, and other covered perils
- Optional add-ons like flood insurance and earthquake coverage
- Competitive rates and discounts for loyal customers
Commercial Insurance
- Comprehensive coverage options for businesses of all sizes
- Risk assessment and loss mitigation strategies
- Competitive premiums and customized plans
And much more!
We invite you to learn more about our services and request a free quote today. Contact us today and let Bisson Insurance be your trusted partner in protecting your assets and securing your future.Insufficient Customer Service
The reviews highlight concerns about the customer service provided by Bisson Insurance Agency. Some customers have reported rude interactions with representatives, including a lady who answers the phone, making them feel unimportant or unwanted.
Mixed Reviews on Representative Performance
While some customers have had positive experiences with specific representatives, such as Chris and Tyler, others have had negative interactions. Chris has been praised for his excellent customer service, but some customers have reported having to wait a long time for responses.
Concerns about Agency Closure
Some customers have reported that the agency is no longer open in Orange County, with some even experiencing difficulty in making changes to their policies due to the supposed closure. This has led to feelings of frustration and negative responsiveness.
Racism and Unwanted Behavior
One reviewer shared a disturbing incident where he felt unwanted and targeted due to his ethnicity. The representative he interacted with showed signs of having a condition of the heart, which the customer believes was caused by her unloving nature. This experience has left a lasting negative impression on the reviewer.
Positive Testimonials
Despite the negative reviews, some customers have had excellent experiences with Bisson Insurance Agency. Representatives like Tyler Gehring and Chris have been praised for their professionalism, promptness, and helpfulness.
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