Building Relationships One Smile at a Time
Nestled in the heart of Chester, VA, Felton Dentistry is a welcoming family dental practice dedicated to providing exceptional care for every member of your family. Led by experienced dentist Dr. Felton and his skilled team, we prioritize compassionate care, comprehensive treatment, and patient education to ensure healthy smiles for life.
Our Mission
Our mission is to provide honest, personalized dental care in a comfortable and welcoming environment. We believe in building strong relationships with our patients, understanding their individual needs and concerns, and working collaboratively to achieve their oral health goals.
What Sets Us Apart?
- Comprehensive Care: From routine checkups and cleanings to advanced restorative and cosmetic procedures, our extensive services cater to all your dental needs under one roof.
- Patient-Centered Approach: We prioritize open communication, actively listening to your concerns and anxieties to tailor treatment plans specifically to you.
- Advanced Technology: We embrace the latest advancements in dental technology, using state-of-the-art equipment and materials for precise and efficient care.
- Compassionate Team: Our compassionate and skilled team is dedicated to providing gentle, individualized care for every patient.
Our Services
- General Dentistry: Maintaining healthy teeth and gums through regular checkups, cleanings, and preventative care.
- Cosmetic Dentistry: Enhancing your smile's aesthetics with teeth whitening, veneers, and cosmetic fillings.
- Restorative Dentistry: Repairing damaged teeth with crowns, bridges, and dental implants.
- Oral Surgery: Extracting wisdom teeth, performing bone grafts, and addressing oral pain.
- TMJ & Sleep Apnea Treatment: Relieving jaw pain and addressing habits like teeth grinding.
More Than Just Treatment
At Felton Dentistry, we believe dental care should be a positive experience. Our office provides a comfortable and calming environment equipped with amenities to ensure your total wellbeing. We are committed to open communication, clear explanations, and ensuring you feel informed and comfortable throughout your dental journey.
Cancellation Issues and Poor Service
Many reviewers have expressed frustration with the practice's tendency to cancel appointments, often at the last minute. This has led to feelings of anger and disappointment among patients.
Communication Breakdowns
Some reviewers have mentioned that the practice has poor communication skills, with staff not listening to patients' concerns or explaining treatment plans clearly. This has resulted in misunderstandings and mistakes during treatment.
Negative Experiences with Dentists and Staff
Several reviewers have had negative experiences with individual dentists and staff members, citing rudeness, lack of care, and unprofessional behavior.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the practice, citing friendly and professional staff, excellent dental care, and a clean and welcoming environment.
Timekeeping Issues
One reviewer mentioned that the practice has poor timekeeping, with appointments often running late by thirty minutes or more.
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