"Out of your vulnerabilities will come your strength" - Sigmund Freud
At Live Oak Animal Hospital, we're a locally-owned and proud animal care facility in Lubbock, Texas. Our award-winning group of veterinarians and animal lovers are dedicated to providing thoughtful treatment options, better boarding, and genuine patient care. With four convenient locations, including a mobile vet unit, we're committed to serving the Lubbock community with exceptional veterinary care.
Our Mission
Our mission is to provide the best possible veterinary care for your pets, combined with unmatched customer service to give you and your pet the best possible veterinary experience. Our practice owners, Doctors Clary, Wolfe, and Cunningham, are all Lubbock natives and Texas Tech graduates who have been serving Lubbock pets for a combined 45 years.
Our Services
We offer a wide range of veterinary services, including vaccinations and exams, orthopedic surgery, X-rays, ultrasound, and CT scans. Our pet hotel facilities provide a comfortable and relaxing atmosphere for your pets, with amenities such as spacious suites, playtime, and socialization. We also offer online pharmacy services, making it easy for you to get the medications your pet needs.
Our Team
Meet our team of qualified veterinarians, technicians, managers, and caregivers. Our veterinarians, Dr. Carl Clary, Dr. Eric Cunningham, and Dr. Shelli Wolfe, are highly skilled and dedicated professionals who are passionate about providing exceptional care for your pets.
What Sets Us Apart
We're a community-driven group with a real passion for Lubbock. We take pride in creating a more relaxed, accommodating atmosphere possible for your pets' extended stay. We treat every patient as if it were our own, and we're committed to building relationships with you and your pets.
Read What Our Clients Say
"Love all the doctors and all the staff here. They are wonderful and care about every animal that comes in. I will recommend them to anyone." - Tammy G.
Stay Informed
Check out our blog for helpful news, tips, and information to help our clients become better pet owners. From pet-friendly activities in Lubbock to navigating the journey of pet loss, we're here to provide you with the resources you need to care for your pets.
Poor Experience with Veterinarians
Lack of Empathy and Communication
The reviewers had extremely poor experiences with two veterinarians, Caitlin Acker and Lindsey Schroeder. They felt that these vets lacked empathy and were unprofessional in their approach. Veronica Alicia's review highlighted Dr. Acker's rushed and uncaring demeanor, while Allison Vaughan's review detailed Dr. Schroeder's mismanagement of her dog's care.
Neglect of Pets
Both reviewers felt that their pets were not given the proper care and attention. Veronica Alicia's dog was diagnosed with a heart murmur, but Dr. Acker failed to explain the condition or show any concern. Allison Vaughan's dog, Copper, was mishandled during her treatment, leading to a series of catastrophic events that ultimately resulted in her death.
Unprofessional Behavior
The veterinarians' behavior was deemed unprofessional by both reviewers. Dr. Acker was accused of being rude and dismissive, while Dr. Schroeder was seen as apathetic and more concerned with making a profit than providing proper care.
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