Exceeding Expectations, One Roof at a Time
With over 80 years of experience in the commercial roofing industry, Alpine Roofing Company, Inc. continues to build upon the success of four generations in the industry. Our family-operated business has been providing top-notch commercial roofing services to Northern Nevada and Northern California, earning a sterling reputation for quality, reliability, and professionalism.
Our Mission
Our mission is to provide unparalleled commercial roofing services that exceed our clients' expectations. We strive to deliver exceptional quality, Attention to detail, and professionalism in every project we undertake. Whether you need a single-ply roof, a metal roof, metal wall panels, a foam roof, or a roof coating, our team of experts is dedicated to providing you with the best solutions for your commercial building.
Our Services
At Alpine Roofing Company, Inc., we specialize in providing a wide range of commercial roofing services, including:
- Commercial Roofing: We offer comprehensive commercial roofing services, including single-ply membranes, metal roofing & wall panels, spray foam applications, and roof coatings.
- Inspections: Our team of experts will inspect your roof to identify any damage, leaks, or weaknesses, and provide you with a detailed report and recommendations for repairs or replacement.
- Installations: We offer professional installation services for new commercial roofs, ensuring that your roof is installed correctly and to code.
- Replacements: Whether you need to replace your entire roof or just a section, we've got you covered. Our team will work with you to find the best solution for your commercial building.
- Repairs: We provide prompt and reliable repair services to fix leaks, cracks, and other issues with your commercial roof.
- Maintenance: Regular maintenance is essential to extend the lifespan of your commercial roof. Our team can help you with routine inspections, repairs, and maintenance.
Why Choose Alpine Roofing Company, Inc.?
At Alpine Roofing Company, Inc., we pride ourselves on our commitment to excellence, professionalism, and customer satisfaction. Our team of experts has the knowledge, skills, and experience to deliver top-quality commercial roofing services that exceed your expectations. With our sterling reputation, licensed and insured professionals, and dedication to quality, you can trust us to get the job done right.
Overall Experience
The overall experience with Alpine Roofing Company varied greatly among customers. Some had excellent interactions and received high-quality services, while others had poor experiences and were left feeling frustrated and disappointed.
Positive Experiences
Several customers had positive experiences with the company. They praised the professionalism and punctuality of the crews, as well as the quality of the work done. Peter, Sergio, and Mike were specifically mentioned as being well-organized foremen who got the job done efficiently.
Communication Issues
However, many customers had issues with communication. Several reported that the company failed to communicate effectively, leading to frustration and disappointment. Some were left waiting for hours or even days without knowing the status of their job.
Rude Staff
Some customers had particularly negative interactions with staff, reporting that the secretary was rude and the company owner, Joe, was hostile and inconsiderate.
Exceptional Service
On the other hand, some customers were blown away by the exceptional service they received. Alpine Roofing team worked over the weekend to help with flood preparations, and another customer praised the company's quick response and reasonable pricing.
Conclusion
It's clear that Alpine Roofing Company has a lot of work to do to improve their customer service and communication. While some customers had great experiences, others were left feeling frustrated and disappointed.
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