Get It Done Right. Right Now!
Since 1975, Hutchins Plumbing & Air Conditioning has been a trusted resource in Plano, TX and the surrounding areas for all your plumbing, electrical, and HVAC needs. Family-owned and operated, we're committed to delivering exceptional customer service, reliable repairs, and knowledgeable solutions to keep your home or commercial property comfortable and efficient.
Plumbing
Our experienced plumbers are skilled in:
- Drain and sewer cleaning and repair
- Water heater installation, repair, and maintenance
- Leak detection and repair
- Water line repair and replacement
- Automatic shut-off valve installation
- Backflow prevention installation
Electrical
Our licensed electricians provide superior services in:
- Electrical panel repair and installation
- Lighting installation and repair
- Outlet and switch repair and installation
- Surge protection installation
- GFCI and AFCI outlet installation
- Comprehensive home electrical inspections
Heating & Cooling
We offer comprehensive HVAC services, including:
- Routine inspections and tune-ups
- AC and heater repair and replacement
- Duct cleaning and repair
- Zone control system installation
- Geothermal system installation and repair
Why Choose Hutchins Plumbing & Air Conditioning?
- Experienced and certified technicians: Our team is highly skilled and certified in their respective fields.
- 24/7 emergency services: We understand that emergencies can happen at any time, so we're available 24/7 to respond promptly.
- Upfront pricing: We provide transparent and competitive pricing with no hidden costs.
- Customer satisfaction guarantee: We're dedicated to your satisfaction and stand behind our work with a satisfaction guarantee.
Our Commitment
At Hutchins Plumbing & Air Conditioning, we're committed to:
- Providing top-notch customer service
- Delivering reliable and efficient repairs
- Educating our customers about their plumbing, electrical, and HVAC systems
- Giving back to the community that has supported us
Company Overview
Hutchins' reputation is a mix of both positive and negative reviews, indicating some inconsistency in their service quality and customer satisfaction. This summary highlights both the positive and negative comments received from various customers.
Negative Comments
Several customers were unhappy with the company's service, citing issues such as:
- Unreliable technicians, with some not showing up for appointments
- Rude customer service representatives
- Overcharging for services
- Poor workmanship, with some customers having to pay extra for additional repairs or services not completed properly
- Long wait times for appointments and follow-up services
- Insufficient communication and lack of transparency regarding problems and solutions
Positive Comments
While some customers were unhappy with their experience, others praised Hutchins for:
- Providing competitive pricing and clear explanations of services
- Keeping customers updated throughout the project
- Responding promptly to emergency calls
- Providing good customer service and being courteous
- Completing services efficiently and thoroughly
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