Velocity Automotive Service is your trusted partner for all your automotive needs in Brandon, FL. We provide comprehensive car care and repairs, along with preventive maintenance services to keep you on the road and feeling confident.
Experience and Expertise
Established in 2016, Velocity Automotive Service has become a leading auto repair center in the Brandon area. Our team of certified technicians has extensive experience and are equipped with the latest technological advancements to diagnose and repair all types of vehicles, foreign and domestic.
Comprehensive Services
From routine oil changes and tire rotations to complex engine diagnostics and transmission repairs, we provide a comprehensive range of services including:
General Maintenance and Tune-ups: Ensure your vehicle runs smoothly and efficiently by opting for our comprehensive tune-up services.
Brake and Alignment Services: Keep your vehicle safe and stable with expert brake repairs and alignments.
Engine and Transmission Repair: Get reliable repairs for all engine and transmission issues, ensuring a smooth and reliable driving experience.
Electrical and Mechanical Repairs: Our technicians can handle all your electrical problems, from faulty lights to complex computer issues.
Suspension and Steering Repair: Ensure your vehicle tracks properly and rides smoothly with expert suspension repairs.
Emission Control Repair: Stay compliant with emissions regulations and improve your fuel efficiency with our emission control services.
Customer-Focused Approach
At Velocity Automotive Service, we prioritize customer satisfaction. Our dedicated team is committed to:
- Providing honest and transparent communication throughout the repair process.
- Offering competitive estimates and options to fit your budget.
- Using only quality parts and performing repairs to the highest standards.
- Treating every customer with respect and attention.
Satisfaction Guaranteed
We stand behind all of our work with a comprehensive guarantee and are confident that you will be delighted with our services. Our commitment to excellence has earned us countless positive reviews from satisfied customers.
Choose Velocity Automotive Service for
- Experienced and certified technicians
- Comprehensive range of services
- Honest and transparent communication
- Competitive pricing
- Customer-focused approach and commitment to quality
Contact us today and experience the Velocity difference!
Overall Experience
The reviews of Velocity Automotive Center are overwhelmingly positive, with 12 out of 15 reviewers giving the shop 5-star ratings. The majority of the reviews praise the shop's trustworthy and knowledgeable staff, with many reviewers specifically mentioning the owner, Mark, as being honest and helpful.
Positive Comments
High-Quality Service
Reviewers rave about the shop's excellent service, mentioning that they received high-quality work at a reasonable price. Many reviewers appreciate the shop's transparent communication, with Mark providing detailed explanations of the problems and solutions.
Positive Experience
The reviews highlight the shop's cleanliness, modern equipment, and friendly staff. Reviewers praise Mark's hands-on approach and his expectation of high-quality work from his team.
Negative Comments
Poor Customer Service
However, two reviewers had negative experiences. One reviewer, Denise, reports being treated rudely by the shop's owner, who was dismissive and unhelpful. The reviewer mentions that the shop was also overpriced and had poor customer service. Another reviewer, Jeffrey, was unhappy with the shop's communication and was charged excessive prices.
Negative Experience
Rude Owner
The negative reviews highlight the shop's poor customer service and the owner's rudeness. The reviewers mention feeling belittled and ignored by the owner, which led to them taking their business elsewhere.
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