FROM DRIPS TO DISASTERS, WE'RE PRONTO TO THE RESCUE!
At Pronto Plumbing, we're dedicated to providing exceptional plumbing, heating, and air conditioning services to residents and businesses in San Diego, CA. With over 26 years of experience, our team of licensed plumbers and technicians is committed to delivering swift, reliable, and professional solutions for all your plumbing needs.
Our Services
We offer a wide range of services, including:
- Residential Plumbing: From leaky faucets to clogged drains, our experts can handle any plumbing issue in your home.
- Commercial Plumbing: Trust us for expert commercial plumbing services, including installation, maintenance, and repair of plumbing systems.
- Heating and A/C Repair: Our detail-oriented team provides preventative maintenance and routine care for your heating and cooling systems.
Why Choose Us
At Pronto Plumbing, we pride ourselves on our:
- 24-Hour Emergency Service: Swift response with 24/7 emergency service for all your plumbing needs.
- Fair Pricing: We give the price before we start, and there are no extra charges, nights, weekends, or holidays.
- Free Estimate: Get a no-obligation estimate at absolutely no cost.
- Over 26 Years of Experience: Trust our seasoned expertise with over 26 years in the plumbing industry.
- Expert Plumbers Only: Rely on our skilled and knowledgeable plumbers for top-notch solutions.
- Great Deals: Explore fantastic offers and discounts for your plumbing projects.
Customer Experience
Providing you with the experience you deserve, our customers rave about our:
- Prompt Response: "They came out within an hour and fixed the problem." - Araceli R.
- Professionalism: "The employees were on time and ready to work. I really liked that they picked up after themselves when they finished." - Isabel B.
- Quality of Work: "I am really happy with Pronto Plumbing because they are very professional and quick to come and provided me with AWESOME service." - Carlos P.
Poor Customer Service and Unprofessionalism
Several reviewers had terrible experiences with the company's customer service, citing rude and unprofessional behavior from the office staff and workers. They were unhelpful and uncaring, and in some cases, even lied to customers.
Overpricing and Rip-Offs
Some reviewers felt ripped off by the company's high prices and poor quality of work. They reported being charged exorbitant amounts for simple repairs, and in some cases, the work was not even completed properly.
Quality of Work
Several reviewers were unhappy with the quality of work done by the company. They reported having to call other plumbers to fix the same issue, or having to pay for additional repairs due to poor workmanship.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company, citing fast response times, fair prices, and professional service. A few reviewers praised specific technicians for their knowledge, friendliness, and efficiency.
Contractor Issues
Some reviewers had issues with the contractors sent by the company, citing lack of skill, poor communication, and dishonesty.
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