Clinical Research at its Best
At D. Ward Insurance Agency, we have been helping businesses and families since 1988. As a family-owned and operated independent insurance agency, our goal is to make the process of purchasing insurance as simple as possible by taking the frustration out of insurance buying. Our experienced staff, led by owner Debbie Ward, assist customers in understanding their insurance policies and making buying insurance policies a seamless process. We welcome customers to visit our offices, and our insurance carriers have been providing insurance coverage for over a century.
Our Services
We offer a wide range of insurance services, including:
- Auto Insurance: Personal and Business Auto Insurance, including Workers' Compensation Insurance
- Home Insurance: Homeowners Insurance, including coverage for Garage, Dealership, and Bond Repair Shops
- Business Insurance: General Liability Insurance, Dealer Bond, and Umbrella Insurance
- Life Insurance: Disability Insurance and Life Insurance
- Restaurant and Liquor Liability Insurance: Restaurants, Caterers, and Taverns
- Recreational Vehicle Insurance: Coverage for your recreational vehicles
Our Mission
Our mission is to provide our customers with the best insurance coverage at the most affordable prices. We believe in building long-term relationships with our customers, and our experienced staff is dedicated to providing excellent customer service. We understand the importance of having the right insurance coverage, and we are committed to helping our customers make informed decisions about their insurance needs.
What Our Customers Say
We pride ourselves on our exceptional customer service, and our customers have praised us for our knowledge, professionalism, and timeliness. Our customers appreciate our personalized approach to insurance, and we have received numerous testimonials praising our service.
Customer Service
Reviews highlight the exceptional customer service provided by D Ward Insurance. Many reviewers praised the agency's staff for being professional, reliable, and responsive to their needs. They appreciated the staff's willingness to answer questions, make adjustments, and shop around for better rates.
Knowledge and Expertise
Several reviewers commended the agency's knowledgeable and professional staff, noting that they take the time to find the best possible coverage at competitive rates.
Efficiency and Follow-up
Reviewers appreciated the agency's efficiency in following up on policy changes and providing honest information about their policies and options.
Personalized Service
Some reviewers praised the agency's personalized service, citing specific agents like Valerie who went above and beyond to help them find better rates and provide excellent service.
Negative Experiences
However, two reviewers had negative experiences with the agency, citing unprofessional behavior from accounting/billing staff and difficulty in getting quotes or callbacks.
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