Cleaner Pools, Happier Families
At NY Maids, Inc., we pride ourselves on being Manhattan's most trusted cleaning company, with over 20 years of experience in providing top-notch residential and commercial cleaning services to the New York City area. Our commitment to excellence, reliability, and exceptional customer service has established us as the gold standard in the cleaning industry.
Our Story
Founded in 1999, NY Maids has been dedicated to redefining the cleaning experience for New Yorkers. We are proud to be the first house cleaning service in New York to set the standards by which other maid services in Manhattan are measured. With over two decades of experience, we have honed our craft to provide unparalleled service, tailored to meet the unique needs of each client.
Our Services
We offer a comprehensive range of cleaning services, designed to cater to the diverse needs of our clients. From one-time deep cleans to regular maintenance cleanings, we provide customized solutions to suit your schedule and preferences. Our services include:
- Residential cleaning: From apartments to homes, we provide thorough and meticulous cleaning services to leave your space sparkling clean and fresh.
- Commercial cleaning: We offer tailored cleaning solutions for businesses, offices, and commercial spaces, ensuring a clean and productive environment for your employees and clients.
- Move-in/move-out cleaning: Let us take care of the cleaning so you can focus on the important things.
- Special occasion cleaning: Whether it's a party or a special event, we'll make sure your space is spotless and ready for your guests.
What Sets Us Apart
At NY Maids, we believe in doing things differently. We don't engage in risky or illegal practices, and we don't compromise on quality. Our service professionals are our bona fide company-trained, legal employees on our payroll, ensuring that you receive the highest level of service, security, and discretion. We pride ourselves on our:
- Strict security and privacy policies
- Professionally trained and background-checked employees
- Responsive management and live customer service
- High production for value
- Attention to detail
- Customized and tailored services to meet your unique needs
- Meticulous quality control and service guarantee
Our Promise
At NY Maids, we promise to deliver exceptional service, exceeding your expectations every time. We believe in building long-term relationships with our clients, and we strive to make sure that you feel valued, respected, and satisfied with our services. With our upfront, all-inclusive pricing, you can rest assured that there are no hidden fees or surprise charges. We stand behind our work, and we guarantee your satisfaction.
Overall Experience
The reviews of NY Maids showcased a mix of excellent and disappointing experiences. Some customers reported excellent service, while others experienced poor cleaning and lacked professionalism.
Positive Experiences
Many customers praised NY Maids for their excellent service, professionalism, and quality of work. They mentioned that the cleaners were friendly, accommodating, and did a great job of cleaning their apartments. Several customers commented on the timeliness and responsiveness of the cleaners, as well as the attention to detail in their work.
Negative Experiences
On the other hand, a few customers reported poor experiences with NY Maids. One customer felt that the cleaners did not do a good job, leaving surfaces dirty and untidy. Another customer claimed that the cleaners did not follow instructions and left the apartment in disarray.
Summary of Reviews
Cleaning Quality
Some customers reported excellent cleaning, while others felt that the cleaning was inadequate.
Communication
Many customers praised the responsiveness and communication of the cleaners and office staff, while one customer felt that there was a lack of oversight and accountability.
Professionalism
Some cleaners were reported to be professional and courteous, while others displayed poor work ethic and attitude.
Value
Most customers felt that the service was worth the price, but one customer felt that they did not receive what they paid for.
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