Dependable Service, Every Time
At Willard, we pride ourselves on being a one-stop-shop for all your HVAC, plumbing, and electrical needs. With our team of skilled and certified technicians, we provide top-notch services to ensure your home or business is comfortable, safe, and energy-efficient. Our commitment to excellence has earned us a reputation as a trusted and reliable partner for homeowners and businesses in the North Dallas, Waxahachie, Fort Worth/Arlington, and Forney areas.
Our Story
Our journey began with a simple yet powerful goal: to provide dependable service that exceeds customer expectations. We have worked tirelessly to build a team of experts who share our vision and are passionate about delivering exceptional results. Today, we are proud to offer a comprehensive range of services, from HVAC maintenance and repair to plumbing and electrical solutions. Our customers trust us to keep their homes and businesses running smoothly, and we take that responsibility seriously.
Our Services
We understand that every home and business is unique, which is why we offer customized solutions tailored to your specific needs. Our services include:
- HVAC services: emergency AC repair, heating repair, furnace maintenance, and more
- Plumbing services: emergency plumbing repair, toilet repair, kitchen plumbing, and more
- Electrical services: electrical inspections, electrical panel services, electrical remodeling, and more
What Sets Us Apart
At Willard, we believe that our commitment to excellence, our team of certified technicians, and our dedication to customer satisfaction set us apart from the competition. We pride ourselves on our:
- 24/7 emergency service
- 2-year warranty guarantee on all repairs
- Property protection guarantee
- Comfort guarantee
- Multiple locations to better serve our customers
Our Mission
Our mission is to provide dependable service, every time. We strive to build long-term relationships with our customers, and we are dedicated to exceeding your expectations with every interaction. Whether you need HVAC, plumbing, or electrical services, we are here to help.
Positive Experiences
Many customers have had extremely positive experiences with Willard AC and Heating. They praised the professionalism and knowledge of the technicians, who took the time to explain the problems and solutions in detail. The technicians were courteous, respectful, and thorough in their inspections. Several customers appreciated the honesty and transparency of the technicians, who did not try to upsell unnecessary services.
Satisfied with Services
Numerous customers expressed satisfaction with the services provided, including the installation of new AC units, repairs, and maintenance. They appreciated the prompt response times, efficient work, and cleanliness of the technicians. Some customers also praised the competitive pricing and value-for-money services offered by Willard AC and Heating.
Negatives and Areas for Improvement
However, not all experiences were positive. One customer felt pressured to purchase a more expensive AC unit and annual membership, which they later regretted. Another customer had issues with the installation of their AC unit, which still had not passed city inspection after seven months.
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