Serving Families with Compassion and Care
At Keith Matthews Funeral Home, we are dedicated to providing compassionate and personalized funeral services to families in Norfolk, Virginia. Our mission is to care for you and your family as we would care for members of our own, providing information, services, and merchandise of the highest quality at competitive prices in a dignified and professional manner.
Our Mission
Our mission is to care for you and your family as we would care for members of our own. We do this by providing information, services, and merchandise of the highest quality at competitive prices in a dignified and professional manner. We will listen to your wishes and desires and always value your trust. We consider it a privilege, not a business, to serve you and your family during your time of need.
Our Services
We offer a range of personalized services to suit your family's wishes and requirements. Our caring and experienced professionals are here to support you through this difficult time. We provide a wealth of information on our website, so you can learn more from the privacy of your own home. Our services include:
- Funeral arrangements and planning
- Grief support and counseling
- Pre-planning and pre-arrangements
- Veterans' services, including headstones and burial flags
- Merchandise, including caskets, urns, and memorial items
- Social Security benefits assistance
Our Facility
Our funeral home is located at 5665 E. Virginia Beach Blvd. in Norfolk, Virginia. We invite you to visit us in person at your convenience. Our facility is designed to provide a comfortable and peaceful atmosphere for families to gather and celebrate the lives of their loved ones.
Our Staff
Our staff is dedicated to providing compassionate and personalized service to every family we serve. We have a team of experienced funeral professionals who are committed to helping you navigate the funeral planning process with care and dignity.
Contact Us
We are available to assist you 24 hours a day, 7 days a week. You can reach us by phone at 1-757-459-9944 or by fax at 1-757-459-9945. You can also send us a message through our website or visit us in person at our funeral home. We are here to help you in any way we can.
Exceptional Customer Service
The reviews praise Keith Matthews Funeral Home for providing exceptional customer service. The staff is described as accommodating, supportive, knowledgeable, and personable. They are commended for their professionalism, compassion, and kind heart. Many customers have expressed their gratitude for the funeral home's assistance during difficult times, citing the staff's attention to detail, willingness to help, and ability to make the process smoother.
Beautiful Facilities
The reviews highlight the beauty and cleanliness of the funeral home's facilities. The staff is praised for keeping the facilities immaculate and for providing a comfortable and calming environment for mourners.
Professional Guidance
The funeral home is credited with providing professional guidance to customers during the planning process. The staff is commended for their expertise in handling behind-the-scenes tasks and for walking customers through the process with care and consideration.
Personal Touch
Many customers have expressed their appreciation for the personal touch provided by Keith Matthews and his staff. They are praised for their kind and caring nature, and for treating customers like family.
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