At Carolina Custom Air, we've built our business on referrals from grateful clients and continue to deliver exceptional HVAC services to residents in Charleston, South Carolina, and the surrounding areas since 2007. As a local, family-owned, and operated business, we take pride in our team of NATE-certified service technicians who are dedicated to providing top-notch HVAC solutions.
Our Mission
Our mission is to instill confidence in our customers by providing the highest quality work at competitive flat-rate prices. We continually strive to satisfy our customers even more by taking their feedback into account and staying at the forefront of emerging HVAC technologies. We believe in treating every customer's home as if it were our own, and we're committed to delivering exceptional service and quality.
Our Services
Carolina Custom Air offers a wide range of HVAC services in Charleston, SC, and the surrounding areas. Our services include:
- Air conditioner repair, installation, and maintenance
- Ductless AC repair, installation, and maintenance
- Furnace repair, installation, and maintenance
- Heat pump repair, installation, and maintenance
- Preventive maintenance agreements and tune-ups
- Residential new construction and light commercial
- Carry and install indoor air quality products
- Wine cooler repair, installation, and maintenance
- 24/7 support for HVAC emergencies, including holidays
Our Partnerships
We're proud to be an Ace Hardware company, and we're committed to delivering an amazing experience to every customer, every time. We're also proud to support Hayden Blevins and the Leukemia & Lymphoma Society (LLS) in their mission to find a cure for blood cancers.
Why Choose Us
So why choose Carolina Custom Air for your next HVAC service? We're a local, family-owned, and operated business that provides the highest quality work at competitive flat-rate prices. We have a strong background in building science, and we focus on emerging HVAC technologies. We're honest, respectful, responsible, and pay attention to every detail. We've built our business on referrals from grateful clients, and we're committed to delivering exceptional service and quality.
Exceptional Customer Service and Technical Expertise
The reviewers praised the exceptional customer service, technical expertise, and professionalism of the technicians and staff at Carolina Custom Air. Many reviewers appreciated the timely and efficient service, with some mentioning that the technicians arrived promptly and completed the work quickly.
Professional Technicians and Staff
The reviewers praised the technicians, mentioning specific names such as Joe, Jason, Mel, Morgan, Saul, Scott, and Adam, for their professionalism, knowledge, and courteous demeanor. The staff was described as polite, friendly, and respectful, with some reviewers appreciating the thorough explanations of the work being done.
Quality of Work and Attention to Detail
Reviewers praised the quality of work, mentioning that the technicians took the time to identify and address potential issues, and that the work was done to a high standard. Some reviewers appreciated the attention to detail, with one mentioning that the technician even cleaned up after the job was completed.
Positive Experiences and Recommendations
Many reviewers expressed their satisfaction with the service and recommended Carolina Custom Air to others. Some reviewers mentioned that they had used the company for multiple services, including maintenance, repairs, and installations, and had always had a positive experience.
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