Building trust, one roof at a time.
At Quality Built Exteriors, we're dedicated to providing top-notch roofing, siding, and home improvement services to homeowners and businesses in Hampton Roads, Virginia. With over 15 years of experience in the industry, our team of skilled professionals has earned a reputation for delivering exceptional results, outstanding customer service, and unparalleled expertise. Our commitment to excellence has earned us numerous awards and certifications, including the prestigious Angie's List Super Service Award and the BBB Accredited Business A+ rating.
Our Story
Founded in 2005, Quality Built Exteriors is a family-owned and operated business that has grown to become one of the most trusted names in the Hampton Roads area. Our owner, Mike Reedy, has been in the exterior home remodeling business for over 15 years, and his passion for delivering exceptional results has driven our company's success. With a team of licensed, bonded, and insured professionals, we're dedicated to providing turn-key solutions for all your roofing, siding, and home improvement needs.
Our Services
We offer a wide range of services designed to enhance the beauty, functionality, and value of your home or commercial property. Our services include:
- Roof Replacement and Repair
- Siding Replacement and Installation
- Deck and Patio Installation
- Window and Door Replacement
- Gutter Replacement and Installation
- Trim Wrap and Pools
- Sheds and Fencing Services
Our Mission
At Quality Built Exteriors, our mission is to provide exceptional service, unparalleled expertise, and unbeatable value to our customers. We're committed to building long-term relationships with our clients, and we strive to exceed their expectations with every project we undertake.
Why Choose Us?
There are many reasons why homeowners and businesses choose Quality Built Exteriors for their roofing, siding, and home improvement needs. Here are just a few:
- Unbeatable customer service
- Expertise and attention to detail
- Competitive pricing and flexible financing options
- Industry-leading warranties and guarantees
- A+ rating with the Better Business Bureau
- Angie's List Super Service Award winner
Quality of Work
The majority of reviewers praised the quality of work done by Quality Built Exteriors. Many mentioned that the workers were courteous, polite, and efficient, and that the finished product looked great. Specific examples include a beautifully installed vinyl fence, a well-built screened-in porch, and a roof replacement that exceeded expectations.
Communication and Customer Service
Several reviewers praised the communication and customer service provided by Quality Built Exteriors. Sales representatives like Raleigh, Russ, and Melanie were mentioned by name as being knowledgeable, friendly, and responsive to concerns. The company's follow-up after the project was completed was also appreciated.
Professionalism and Attention to Detail
Many reviewers were impressed by the professionalism and attention to detail shown by the workers. Examples include the installation crew taking extra steps to ensure the job was done correctly, and the sales team being responsive to questions and concerns.
Issues with Communication and Scheduling
A few reviewers mentioned issues with communication and scheduling. One reviewer was unhappy with the number of signs left in their yard, and another had to call multiple times to get an update on their project. Another reviewer had a no-show by the crew, which caused inconvenience.
Negative Experiences
Two reviewers had negative experiences with Quality Built Exteriors. One had issues with the company's communication, punctuality, and professionalism, including the worker bringing their dog to the job site and leaving trash in the yard. Another reviewer was unhappy with the painting and drywall work, citing substandard quality and incomplete work.
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