Serving I.U.P. & The Community Since 1987
About Our History & Mission
Copies Plus has proudly served Indiana, PA, and the surrounding communities for over 25 years. Founded by I.U.P. alumni, we've remained a family-owned and operated business with a clear focus: to deliver exceptional printing and copying services alongside exceptional customer service.
What We Do
We offer a comprehensive array of services to fulfill all your document and printing needs. From basic photocopying and scanning to advanced digital printing and binding, our skilled team is here to help you achieve outstanding results.
Our Services
- Document Finishing & Binding: Wire binding, spiral binding, coil binding, perfect binding, saddle stitching, and more.
- Digital Printing & Scanning: High-quality color and black & white printing, digital scanning, and PDF conversion.
- Custom Printing: Business cards, brochures, flyers, presentations, calendars, envelopes, and much more.
- Document Finishing: Laminating, folding, cutting, collating, and assembly.
- Document Creation: Graphic design, content creation, and layout services.
Customer Focused Service
At Copies Plus, we understand the importance of quality and timeliness. Our dedicated team is committed to providing:
- Fast turnaround times: Get your prints ready in the time you need them.
- Competitive pricing: Affordable solutions for every budget.
- Exceptional customer service: Friendly, knowledgeable staff ready to assist you.
- High-quality results: Attention to detail and commitment to accuracy.
Experience the Copies Plus Difference
With decades of experience and a passion for customer satisfaction, Copies Plus is your trusted partner in document solutions. We take pride in providing friendly, personalized service and exceeding your expectations. Stop by our convenient location or contact us today to discuss your specific needs and discover the difference Copies Plus can make for you.
Overall Experience
The overall experience at Copies Plus is mixed, with some reviewers having positive interactions and others citing poor customer service.
Rude Customer Service
Some reviewers have had unfortunate experiences with rude customer service. One reviewer, Karli Edwards, gave the store a 1-star rating after describing an encounter with a staff member who was "rude" and "screamed" at her. Similarly, Aubrey Delaney also had a negative experience with a staff member who was "screaming and couldn't even ask politely" for them to move their car.
Friendly and Helpful Staff
On the other hand, many reviewers have had positive experiences with the staff at Copies Plus. Sir Gumby, Thomas Frick, Keaton Morgan, Dale Conrath, and Haley Jennings all praised the staff for being "friendly, " "informative, " "amazing, " and "accommodating." They appreciated the helpfulness and respect shown by the staff, which made their experiences with the store positive.
Technical Issues
Some reviewers did experience technical issues with their printing jobs. Emilys Eye mentioned that their document got "messed up" when they sent it as a non-PDF format, but the staff offered to redo it at no extra charge. William Latinette WildLatin appreciated that the store provided private printing of single documents from email attachments, which is a convenient feature.
Conclusion
Despite some negative experiences, the majority of reviewers have had positive interactions with the staff at Copies Plus. The store seems to provide good customer service, convenient services, and competitive pricing.
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