Start now and spread your wings!
At City Scooters, we are passionate about providing exceptional service and quality products to our customers. Our journey began in 2008, with the vision to bring affordable and reliable transportation to the city of Chicago. Inspired by the micro-mobility options available in European and Asian countries, we strive to provide solutions to environmental and economic challenges while promoting a healthy and enjoyable lifestyle.
OurServices
At City Scooters, we offer a wide range of services to cater to our customers' needs. Our talented mechanics provide expert repair services for a variety of bikes, beyond just the bikes we sell at our shop. We also offer winter storage options for our customers' vehicles, ensuring they remain in top condition throughout the year.
In addition, we host various events and fundraisers, allowing us to give back to the community while fostering a sense of belonging among our customers. Our team is dedicated to providing exceptional customer service, ensuring that every interaction with us is memorable and enjoyable.
Our Products
At City Scooters, we take pride in offering a wide range of products to suit our customers' unique needs. From helmets to apparel, locks, and accessories, we provide top-quality products from renowned brands.
Our selection of helmets includes cutting-edge designs and cutting-edge technology, providing maximum protection and style. Our apparel line includes rain suits, gloves, and footwear, ensuring that our customers stay comfortable and protected while enjoying their ride.
Our lock options include disc locks, cable locks, and helmet locks, providing peace of mind for our customers when leaving their vehicles unattended. We also offer a range of accessories, including windshield shields, sissy bars, and more.
Visit Us
We invite you to visit our store at 6320 N. Milwaukee Ave, Chicago, IL 60646, where our friendly and knowledgeable staff will be happy to assist you in finding the perfect product or service for your needs. Our store is open Tuesday to Saturday from 10 a.m. to 6 p.m., and on Wednesday and Thursday from 10 a.m. to 8 p.m. We are closed on Mondays and Sundays.
Contact Us
To stay updated on our latest news, promotions, and events, please subscribe to our newsletter. You can also reach out to us by calling (773) 631-9320, emailing cityscooters@comcast.net, or visiting our store.
Shop Experience
The shop has a mixed reputation, with some customers having a great experience and others facing issues. The main mechanic is described as awesome, understanding, and experienced. The staff is generally friendly and knowledgeable, with quick turnaround times and affordable prices.
Quality of Work
However, some customers have reported problems with the quality of work. One customer's bike was damaged, with a broken mirror, headlights, and horn mount, and they were still charged for the repairs. Another customer's bike was returned with marks on it after being stored for the winter. Additionally, a customer's scooter was not properly repaired, with a wheel bearing grinding noise after only a month.
Customer Service
Customer service is also a mixed bag. Some customers appreciated the staff's willingness to help and answer questions, while others felt ignored or unhelped. One customer was unhappy with the shop's warranty policy, feeling that they should not have to pay again to fix a problem that arose soon after the initial repair.
Positive Aspects
Despite the issues, many customers have had a positive experience at the shop. The staff is generally friendly and knowledgeable, and the prices are affordable. The shop also offers a good selection of new bikes and scooters.
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