Faster to Any Size Disaster
At American Towing & Recovery, we pride ourselves on being the premier towing and roadside assistance company in Alexandria, Louisiana, and surrounding areas. For years, we have been dedicated to providing top-notch services to our customers, always exceeding their expectations and building long-term relationships within our community.
Our Mission
Our mission is to provide the best possible towing and roadside assistance experience to our customers. We strive to build trust and confidence with each and every interaction, ensuring that our customers feel safe and supported in their time of need. Our team of highly trained and experienced technicians is committed to delivering prompt, friendly, and professional service, always going the extra mile to get our customers back on the road.
Our Services
We offer a wide range of towing and roadside assistance services, including:
- 24hr Emergency Towing
- Auto Towing
- Transport
- Jump Starts
- Tire Changes
- Lockouts
- Recovery
- Long Distance Winch Outs
- And More!
Our fleet of modern, well-maintained vehicles is equipped with the latest technology and equipment, ensuring that we can handle any situation, no matter how complex. We take pride in our work and are committed to providing exceptional service, always putting our customers first.
Our Team
Our team of towing and roadside specialists are trained in providing a prompt and friendly service on each and every call. We are dedicated to building long-term customer relationships within our community, and maintain our position as the #1 towing company in Alexandria, LA!
Our Commitment
We are committed to providing exceptional service, always striving to be the best in the industry. We believe that our customers are the backbone of our business, and we are dedicated to building trust and confidence with each and every interaction.
Towing Experience with American Towing
Positive Experiences
Many reviewers had a positive experience with American Towing, praising the company's professionalism, courtesy, and efficiency. Drivers such as Joseph, James Carter, and Ronny were commended for their helpfulness, kindness, and ability to handle difficult situations with ease. Reviewers appreciated the company's prompt response time, clean and well-maintained trucks, and willingness to go the extra mile to ensure customers' safety and satisfaction.
Negative Experiences
However, not all reviewers had a positive experience with American Towing. One reviewer, Keedy Wee, had a heartbreaking experience with the company, citing a lack of empathy and compassion during a difficult time. Another reviewer, Seth Holbron, was frustrated with the company's failure to show up on time and blamed the weather for the delay.
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