Our Story
At Dicky's Doghouse, we are a family-owned and operated automotive repair service that has been serving the Madison, IN community for years. Our mission is to provide exceptional service, quality repairs, and a commitment to our customers' satisfaction. We believe in building strong relationships with our customers, employees, and community.
Meet Our Team
At the heart of our business is our team of experienced mechanics, technicians, and administrative staff. Our team is committed to providing the highest level of service, quality, and professionalism. We pride ourselves on being a family-friendly business that values integrity, honesty, and transparent communication.
Our Services
We offer a wide range of services, from routine maintenance to major repairs. Our services include:
- Vehicle Maintenance: We provide full-service oil changes, tire rotations, and inspections to ensure your vehicle is running smoothly and safely.
- Engine Installation: We partner with Jasper Engines to provide quality engine replacement with a 3-year/100,000-mile warranty.
- Brake Jobs: We repair and replace brake pads, rotors, drums, shoes, calipers, bearings, and brake lines to ensure your vehicle stops safely.
- Battery Test/Change: We test and replace batteries and offer a long-lasting warranty.
- Exhaust: We install and repair exhaust systems, including custom exhaust work.
- Vehicle Checkovers: We inspect vehicles to identify potential issues, ensuring your vehicle is road-worthy for a long trip or to make an informed decision when buying a new/used vehicle.
- Windows: We repair and replace window regulators, motors, switches, and more.
- Heating and A/C: We diagnose and repair radiator and heater core issues, blower motors, compressors, and other components to keep your vehicle running smoothly in any climate.
- Ignition Interlocks: We install Intoxalock products to help customers regain their licenses after a DUI.
- Computer Diagnostics: We use computer systems to scan vehicles and diagnose issues, helping us identify the root cause of problems and find effective solutions.
Community Involvement
At Dicky's Doghouse, we believe in giving back to our community. We participate in local charity events, sponsor community activities, and support local businesses. We prioritize building strong relationships with our customers, employees, and neighbors.
Get in Touch
If you have any questions or concerns, please don't hesitate to reach out. We're always happy to help. Contact Us:
2910 Clifty Drive, Madison, IN 47250
812-273-5233
dickysdoghouse@gmail.com
Overall Experience
The overall experience at Dicky's Doghouse is overwhelmingly positive, with customers praising the friendly and knowledgeable staff, reasonable prices, and efficient service.
Customer Service
Customers have consistently reported feeling valued and respected by the staff, who take the time to explain issues and options in a clear and concise manner. The staff is described as friendly, courteous, and compassionate, making customers feel at ease.
Quality of Work
Many customers have reported being satisfied with the quality of work, praising the technicians for doing the job right the first time. Some customers have even mentioned that they were recommended to Dicky's by other mechanics, which speaks to the high level of trust and reputation the business has built.
Pricing
Pricing is consistently mentioned as reasonable and competitive, with some customers stating that they were impressed by the value they received for the price.
Communication
The staff is praised for their clear and concise communication, keeping customers informed throughout the repair process.
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