PROVIDING VALUE, INTEGRITY AND THE FINEST CRAFTSMANSHIP YOU WILL FIND
At Nelson Roofing, we pride ourselves on being a roofing company that has been serving the Atlanta area for over 40 years. Our commitment to excellence has earned us an A+ rating with the Better Business Bureau and membership with the National Roofing Contractors Association (NRCA). We are a faith-based company that is dedicated to providing our clients with the finest craftsmanship and exceptional customer service.
Our Services
As a full-service roofing company, we offer a wide range of services to meet the needs of our residential and commercial clients. Our services include:
- Residential Roofing: We specialize in providing attractive and durable roofing solutions for homeowners. Our team uses only the finest materials and techniques to ensure that your roof is not only looking its best but also protected from the elements and potential damage.
- Commercial Roofing: Our team is experienced in providing secure and efficient roofing solutions for commercial properties. We use high-quality materials and expert techniques to ensure that your roof is protected and maintained.
- Storm Damage Repair: When severe weather strikes, it's essential to address any damage to your roof as soon as possible. Our team is available 24/7 to respond to your emergency and provide the necessary repairs to get your roof back in working order.
- Roof Restoration: In addition to repairing damaged roofs, we also offer restoration services to extend the life of your roof and protect it from further damage.
- Insurance Claims Help: Dealing with an insurance claim can be overwhelming. Our team is here to guide you through the process and ensure that you receive the coverage you deserve.
What Sets Us Apart
At Nelson Roofing, we are committed to providing our clients with the best possible service and results. Some of the factors that set us apart from other roofing companies include:
- Certification with Atlas Shingle Manufacturer: We are one of the few roofing companies in the industry that is certified with Atlas Shingle Manufacturer, which is the only shingle on the market partnered with Scotch Guard and backed by Mike Holmes (aka Holmes on Homes).
- NRCA Certification: We are certified by the National Roofing Contractors Association (NRCA), which ensures that we meet the highest standards of quality and professionalism.
- A+ Rating with the BBB: We have earned an A+ rating with the Better Business Bureau, which is a testament to our commitment to exceptional service and customer satisfaction.
Contact Us
If you're in need of a reliable and trustworthy roofing company, look no further than Nelson Roofing. Contact us today at (678) 571-0375 to schedule your appointment and experience the Nelson Roofing difference.
Company Overview
Nelson Roofing has received a total of 9 reviews, with 8 out of 9 ratings being 5 stars and 1 being 1 star. The company has demonstrated exceptional customer service, professionalism, and integrity.
Services and Quality
The company offers a range of services, including roofing repairs, replacements, and installations. Customers have praised the team's ability to identify and resolve issues, provide superior customer service, and deliver high-quality work.
Communication
Customers have complimented the company's communication skills, citing prompt responses, clear explanations, and respectful interactions.
Customer Service
The company's commitment to transparency, empathy, and attention to detail has earned them a reputation for providing exceptional customer service. From the initial consultation to the finished product, customers have reported feeling valued and supported throughout the process.
Conflict Resolution
While one customer had a negative experience, citing unprofessional behavior from an employee, the company's handling of the situation has been called into question.
Conclusion
Nelson Roofing has established a strong reputation for delivering high-quality services, demonstrating exceptional customer service, and embodying integrity. However, the company must take steps to address any potential issues and ensure that their employees maintain the highest level of professionalism and respect at all times.
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