Roofing Done Right - Guaranteed!
At Lacey Roofing, we're more than just a roofing company - we're your neighbors, friends, and family members who have been keeping a roof over Western Washington's head for over 40 years! As a locally-owned and family-operated business, we take pride in being the trusted roofers in Thurston County and beyond. Our commitment to superb craftsmanship, attention to detail, and outstanding customer service remains unwavering, just like our reputation for being the go-to roofing experts in the region.
Our Story
Since 1977, Lacey Roofing has been dedicated to providing top-notch roofing services to homeowners and business owners in the South Sound area. Our team of expert roofers is comprised of highly trained professionals who are passionate about delivering exceptional results that exceed our customers' expectations. From new roofing installations to repairs, cleaning, and emergency services, we've got you covered. We understand the importance of having a reliable roof over your head, which is why we're committed to providing prompt, efficient, and affordable solutions to all your roofing needs.
Our Services
At Lacey Roofing, we offer a comprehensive range of services designed to cater to your unique needs. Whether you're looking to install a new roof, repair a leaky one, or simply clean your gutters, we've got the expertise and resources to get the job done. Our services include:
- New Roofing & Re-Roofing: Install a new roof or replace part of your existing one with our expert installation services.
- Roof Repair: Troubleshoot and repair your leaky roof with our prompt and efficient repair services.
- Roof Cleaning: Rejuvenate your roof's appearance and keep it looking its best with our specialized cleaning services.
- Gutter Cleaning: Keep your gutters clean and clear of debris with our expert gutter cleaning services.
- Emergency Roofing: Fix your damaged roof fast with our 24/7 emergency roofing services.
Why Choose Us
At Lacey Roofing, we stand behind the quality of our work with a 100% satisfaction guarantee. If something isn't right, we'll make it right. Our dedication to customer satisfaction, combined with our unparalleled customer service, sets us apart from the rest. We're not just roofers - we're your trusted partners in ensuring your home or business remains safe, secure, and protected from the elements.
Excellent Customer Service and Roofing Experience
Many reviewers praised Lacey Roofing for their excellent customer service, timely communication, and high-quality workmanship. Several reviewers mentioned that the company's staff, including Parker, Jack, and Lanny, were professional, polite, and responsive to their needs. The crews were also praised for their hard work, attention to detail, and cleanliness during and after the job.
Competitive Pricing and Quality Work
Reviewers appreciated the company's competitive pricing, with some stating that they got the best price among multiple quotes. The quality of the work was also praised, with many reviewers expressing satisfaction with the final result.
Professionalism and Attention to Detail
Reviewers praised the company's professionalism, attention to detail, and willingness to go the extra mile to ensure customer satisfaction. A few reviewers mentioned that the company's staff were knowledgeable and took the time to explain the work and answer questions.
Minor Issues with Scheduling and Communication
A few reviewers experienced issues with scheduling and communication, including no-shows, delays, and miscommunication. However, these issues were resolved eventually, and the company made efforts to rectify the situations.
Negative Reviews
A small number of reviewers had negative experiences with Lacey Roofing, citing issues with pricing, customer service, and work quality.
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