Sparkling Clean Homes, One Client at a Time
At Top to Bottom House Cleaning, we pride ourselves on being a premier residential and commercial cleaning service provider in Wilmington, NC. Our mission is to provide our clients with exceptional cleaning experiences that leave them feeling relaxed, comfortable, and amazed. We understand that a clean home is not just about aesthetics; it's about creating a safe and healthy environment for you and your loved ones.
Our Story
Top to Bottom House Cleaning was founded by Luciana Wilson in 2014, with a passion for providing comprehensive cleaning solutions that are unique, outstanding, and affordable. Luciana's journey began in Brazil, where she obtained a degree in fashion design and marketing. She went on to manage a fashion boutique and work for internationally recognized companies like Louis Vuitton and Armani. After moving to Wilmington, Luciana worked as a general manager for an oil and gas company and various cleaning companies, eventually combining her experience to create her own business.
Our Services
We offer a range of services designed to cater to your specific needs, including:
- Residential Services: Our team of trained professionals will leave your home sparkling clean, from top to bottom.
- Janitorial Services: We provide commercial cleaning services to offices, restaurants, and other businesses.
- Cleaning For a Reason: We partner with non-profit organizations to provide free cleaning services to families in need.
- Vacation Rental Cleaning: We ensure your vacation rental property is clean and ready for your guests.
Our Commitment
At Top to Bottom House Cleaning, we are committed to providing exceptional service, using only safe and non-toxic products, and employing trained and background-checked professionals. We strive to build long-term relationships with our clients, and we're proud to have earned a reputation for reliability, trust, and excellence.
Our Goal
Our goal is simple: to provide you with a sparkling clean home or office that exceeds your expectations. We want to be your go-to cleaning service provider, and we're committed to earning your trust and loyalty.
Overall Experience
The majority of reviewers had a positive experience with Top to Bottom House Cleaning, praising their thorough and deep cleaning services, attention to detail, and professionalism.
Positive Comments
- Worth every penny, thorough and deep cleaning, attention to detail, and professional service.
- Great job, paid attention to detail, and would recommend to others.
- Terrific go-to for gift certificates, loved by culinary professionals who are particular about cleanliness.
- Thorough, kind, and efficient service with good communication.
- Punctual, honest, diligent, and professional service for AirBnB property.
- Highly recommend for home or office cleaning requirements.
- Professional, thorough, and respectful staff, with good communication and high-quality products.
Negative Comments
- Poor billing practices, overcharging, and unreliable scheduling.
- Unprofessional behavior, ignoring customer requests, and unresponsive to concerns.
- Late arrival for estimates, poor communication, and lack of respect for customers' time.
- Poor cleaning service, leaving cobwebs and unplugged appliances, causing mold and unpleasant odors.
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