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South Towing exists to provide reliable and efficient roadside assistance throughout the greater Los Angeles area. Founded on the principle of unwavering dedication to customer satisfaction, we are committed to delivering exceptional service every time.
Our Team of Professionals
Our team comprises experienced and certified roadside technicians, each skilled in handling a variety of emergencies. We understand the importance of prompt and efficient service, and our professionals are equipped to handle everything from flat tires and dead batteries to fuel spills and lockouts.
Comprehensive Services
We offer a comprehensive range of towing and roadside assistance services, including:
- Emergency Towing: Prompt response for all types of breakdowns, regardless of the time or day.
- Flatbed Towing: Safe and secure transportation for damaged or disabled vehicles.
- Long Distance Towing: Reliable transport for vehicles that need to be moved long distances.
- Local Towing: Assistance with minor vehicle issues in the local area.
- Private Property Towing: Recovery of vehicles illegally parked on private property.
- Heavy Duty Towing: Specialized assistance with large and heavy vehicles.
- Motorcycle Towing: Dedicated services for motorcycles and their unique needs.
Customer-Focused Approach
At South Towing, we prioritize customer satisfaction. We prioritize transparency and affordability. We always provide clear estimates before any work begins and adhere to upfront pricing policies. Our dedicated customer service representatives are available 24/7 to address your concerns and ensure a seamless experience.
Experience Reliable Roadside Assistance Today
Whether you need immediate assistance or simply peace of mind, South Towing is your trusted partner in Los Angeles. Our unwavering commitment to service, competitive pricing, and experienced team make us the ideal choice for all your roadside needs.
Unreliable Service
Many customers have had poor experiences with South Towing, citing unreliability, unprofessionalism, and poor communication. Several reviewers reported long wait times, with some waiting over 4 hours for a tow truck to arrive. In some cases, customers were given incorrect estimates of when the tow truck would arrive, leading to frustration and disappointment.
Overcharging
Several customers were charged excessive fees for towing services, with some being told one price on the phone and then being charged a significantly higher amount when the tow truck arrived. In some cases, customers were even charged cancellation fees when they decided to cancel their service.
Poor Customer Service
Many reviewers criticized the poor customer service they received from South Towing. Several customers reported being treated rudely or disrespectfully by the company's staff, including being cursed at by the owner. In some cases, customers were even left stranded for several hours with no resolution.
False Advertising
Some reviewers felt that South Towing's advertising was misleading, as they were promised one price but ended up being charged a much higher amount. In one case, a customer was told that they would be charged $90 for a tow, but ended up being charged $290.
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