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At Schoppenhorst, Underwood & Brooks Funeral Home, we have been dedicated to serving the Mount Washington, Shepherdsville, and Louisville communities since 1892. Our journey began over a century ago, and since then, we have been privileged to provide professional and compassionate funeral and cremation services to families in their time of need. Our commitment to excellence and customer service has earned us a reputation as the finest funeral home in the region.
Our Story
Our story began with our founders, who had a vision to provide a funeral home that would be a safe haven for families dealing with the loss of a loved one. Over the years, we have strived to uphold the values of professionalism, compassion, and dedication that our founders instilled in us. We take pride in our ability to create a warm and welcoming environment for families during their time of grief.
Our Services
At Schoppenhorst, Underwood & Brooks Funeral Home, we offer a range of funeral and cremation services designed to meet the unique needs of each family we serve. We believe that every individual's story is unique, and we strive to honor each life with dignity and reverence. Our services include:
- Traditional Funeral: We offer traditional funeral services, including visitation, funeral, and burial.
- Cremation: We provide cremation services, including visitation and cremation, and cremation with a memorial service.
- Pre-Planning: We understand the importance of planning ahead, and we offer pre-planning services to help families make informed decisions about their funeral arrangements.
Our Commitment
At Schoppenhorst, Underwood & Brooks Funeral Home, we are committed to providing the highest level of service, compassion, and professionalism to every family we serve. We believe that every individual deserves respect, dignity, and compassion during their time of need. Our commitment to excellence has earned us numerous accolades and testimonials from families we have served over the years.
Testimonials
What sets us apart is our dedication to providing a personalized and compassionate approach to funeral and cremation services. Here are some testimonials from families we have served:
"Very professional, caring, and thorough staff. We couldn't have asked for anything better for the funeral." - Ash Nicole
"Joel was a special person and friend to everyone who knew him. His funeral was a beautiful tribute to his life, and I am forever grateful to the staff at Schoppenhorst, Underwood & Brooks Funeral Home for their compassion and dedication to ensuring Joel's passing was as smooth as possible for us." - Karen K.
"The entire experience with Schoppenhorst, Underwood & Brooks Funeral Home was nothing short of exceptional. From the initial planning stage to the actual funeral service itself, the staff was attentive, comforting, and professional." - John R.
Contact Us
We understand that the burial of a loved one is a significant milestone in one's life, and we strive to make this difficult time as smooth as possible. Whether you are planning a traditional funeral or cremation service, we are here to support you every step of the way. Please feel free to reach out to us to learn more about our services or to schedule a consultation.
Overall Experience
The reviews for Schoppenhorst, Underwood and Brooks Funeral Home in Mt. Washington, Kentucky, are overwhelmingly positive. Many reviewers praise the funeral home's staff, facility, and services, saying that they exceeded their expectations and provided a respectful and compassionate atmosphere.
Staff and Service
Reviewers consistently praise the staff, citing their kindness, efficiency, and professionalism. Specifically, they mention the funeral directors, including Vickie Lawson, Alyssa, and Ashley Schaaf, who are described as attentive, caring, and helpful.
Facility
The funeral home's facility is also widely praised, with reviewers describing it as beautiful, clean, and well-maintained. The building's interior design and layout are also commended, with many reviewers mentioning the comfortable and peaceful atmosphere.
Memorial Services
Reviewers rave about the funeral home's memorial services, stating that they were well-planned and executed. This includes the use of audiovisual equipment, programming, and other details that helped to make the services meaningful and personalized.
Negative Reviews
There are two negative reviews that stand out. One reviewer, Alex Batey, describes a traumatic experience during the funeral service, saying that the cemetery staff rushed through the burial and did not allow his grandfather to say goodbye properly. The other reviewer, Dino Devan, was disappointed with the service and felt that the funeral home did not properly police the traffic during the procession.
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