Protecting You, Your Family, and Your Future
At Mike Hoffman State Farm, we are committed to helping our customers manage liability risk, accurately protect their assets, and achieve their financial goals. Our purpose is to provide exceptional hospitality and guidance, enabling our customers to make informed insurance decisions that protect them and their families.
Our Story
As a State Farm agency, we take pride in our office culture, which is centered around providing personalized service to our customers. Our team of licensed Account Managers, led by Agency Owner Mike Hoffman and Retention Professional Laura Hoffman, are dedicated to helping you navigate the complex world of insurance and financial planning. We believe in taking the time to understand your unique needs and goals, and working with you to develop a personalized plan that meets your individual requirements.
Our Services
We offer a wide range of insurance and financial products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Rec Vehicles insurance. Additionally, we provide Mutual Funds and other financial services through FINRA's BrokerCheck. Our experienced team will work with you to identify the right products and services to fit your budget and lifestyle.
What Sets Us Apart
At Mike Hoffman State Farm, we are passionate about delivering exceptional customer service. We believe in building long-term relationships with our customers, and we are committed to providing personalized attention and guidance every step of the way. Whether you're looking for insurance coverage, financial planning, or simply have questions about your policy, we're here to help.
Get in Touch
Our office is located in Maplewood, MN, and we serve customers throughout Minnesota and Wisconsin. We're open Monday through Friday from 9:00 AM to 5:00 PM, and by appointment. We also offer virtual appointments for your convenience. Contact us today to learn more about our services and how we can help you protect your assets and achieve your financial goals.
Overall Experience
The majority of the reviews are positive, with several customers praising their insurance agents, Mike and Kate Eaves, for their excellent service, quick responses to questions, competitive rates, and personalized attention. On the other hand, there are two negative reviews that critique the professionalism and responsiveness of the agency, citing difficulties in getting in touch with agents and resolving issues.
Customer Satisfaction
Many customers have expressed their satisfaction with their experiences, citing the ease of communication, helpfulness of agents, and competitive rates. Several reviewers have mentioned specific instances where their agents went above and beyond to resolve issues or provide assistance.
Areas of Improvement
Two reviewers have expressed dissatisfaction with the agency's professionalism and responsiveness, citing difficulties in getting in touch with agents and resolving issues. One reviewer reported being pestered by an agent, while another reviewer experienced poor communication and a lack of follow-up.
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