novo is a unique apartment community located in Rowland Heights, California that prioritizes modern living, community, and sustainability. We focus on providing residents with a comfortable and inspiring environment where they can thrive.
Our Philosophy
At NOVO, we believe in creating a welcoming and inspiring living experience for our residents. We prioritize:
- Community: fostering a friendly and engaging atmosphere with social events and a caring team.
- Sustainability: implementing eco-friendly practices and energy-efficient features in our apartments and community.
- Modern Living: offering stylish interiors with contemporary finishes and amenities that enhance your daily life.
Our Services
We offer a wide range of services to cater to your needs, ensuring a seamless and enjoyable living experience:
Leasing & Move-In
- Expedited online leasing process
- Flexible move-in options
- Convenient rental assistance program
Community & Amenities
- Sparkling swimming pool and sun deck with daybeds
- State-of-the-art fitness center
- Cozy outdoor lounge with fireplace
- Expansive outdoor kitchen with gas barbecues
- Controlled building access for added security
Apartment Features
- Modern and stylish one and two-bedroom floor plans
- Energy-efficient appliances and smart home features
- Gourmet kitchens with custom range hoods and ample storage
- Luxurious bathrooms with elegant fixtures
- Private balconies and outdoor spaces
Resident Experiences
- Personalized concierge services
- Online resident portal for convenient payments and maintenance requests
- Responsive and attentive maintenance team
Why Choose NOVO?
Our residents love:
- The ideal location between Los Angeles and Orange County
- Easy access to shopping, dining, and entertainment
- A strong sense of community and friendly neighbors
- Sustainable practices and green features
At NOVO, you'll discover a welcoming and inspiring place to call home. Contact us today to schedule a personalized tour and experience the difference!
Resident Concerns
- Lack of Maintenance: Several reviewers complained about the lack of maintenance, including unaddressed issues with dog poop, trash, and roaches.
- Unhelpful Staff: Multiple reviewers mentioned that the office staff was rude, unhelpful, and often unavailable.
- Dirty Environment: Many reviewers expressed frustration with the dirty environment, including dog poop, trash, and roaches.
Safety Concerns
- Crime and Nuisance: Some reviewers mentioned feeling unsafe due to drug use, loud noise, and crime in the area.
Amenities and Repairs
- Broken Promises: Several reviewers mentioned that amenities were promised but not delivered, including a clean and safe living environment.
- Poor Repairs: Some reviewers complained about poor repair work, including thin paint and unfinished jobs.
Other Concerns
- Rising Rent: Multiple reviewers mentioned that rent has increased significantly over time, despite a decline in living conditions.
- Lack of Respect: Some reviewers felt disrespected by the management and staff, including being told to "move out" when expressing concerns.
Positive Comment
- Maintenance Hero: One reviewer praised Marcos, the maintenance guy, for his hard work in keeping the place clean despite the challenges.
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