At Baldwin Dental Group, we pride ourselves on being a family-focused dental practice dedicated to providing exceptional care to our patients. Our mission is to work together with our staff and patients to provide the best dental care to our community, exceeding our patients' expectations. Our team of experienced and skilled professionals is committed to maintaining a warm and welcoming environment, ensuring that every patient feels comfortable and cared for.
Our Services
At Baldwin Dental Group, we offer a comprehensive range of services to cater to your unique dental needs. From improving the look and function of your smile with cosmetic dentistry to relieving your pain with a root canal, we specialize in providing superior dental care that exceeds your expectations. Our expertise includes:
- Cosmetic Dentistry: We offer a range of services to enhance the appearance of your smile, including teeth whitening, dental implants, and crowns.
- Family Dentistry: Our skilled dentists and hygienists work together to provide personalized care for the entire family.
- Root Canal Treatment: Our experienced team uses the latest technology to relieve your pain and discomfort.
- Invisalign: We offer clear aligners to straighten your teeth without the use of traditional metal braces.
- Dental Implants: We use the latest technology to restore the harmony of your smile with dental implants.
- Preventive Care: Our team is dedicated to helping you maintain good oral hygiene through regular cleanings and check-ups.
Meet Our Team
At Baldwin Dental Group, we are proud to have a team of experienced and skilled professionals who are dedicated to providing exceptional care to our patients. Our team includes:
- Dr. Ben Baldwin: Our dentist, Dr. Ben Baldwin, has nearly 30 years of experience and is passionate about advanced training. He is a former president of the West Central Dental Society and has been voted one of the Top Dentists in Kentucky.
- Heather: Our Front Desk Team Lead, Heather, has been with us since 1989 and enjoys spending time with her family and relaxing on the beach.
- Christy: Our Administrative Staff, Christy, enjoys spending time with her daughter and road tripping on Route 66.
- Baylee: Our Administrative Staff, Baylee, enjoys spending time with her adorable toddler and boating in the summer.
- Kelly: Our Dental Assistant, Kelly, enjoys being a mom to her two boys and singing.
- Natalie: Our Dental Assistant, Natalie, enjoys shopping, vacationing, and couponing every chance she gets.
- Kim: Our Dental Assistant, Kim, enjoys spending time with her family, swimming, shopping, and staying involved with her church.
- Kat: Our Dental Assistant, Kat, enjoys being a mom to her little boy and baby girl and shopping.
- Trenna: Our Dental Assistant, Trenna, enjoys spending time with her two kids and being a 'baseball mom'.
- Brooke: Our Dental Hygienist, Brooke, enjoys being a mom to her son and spending time with friends and family.
- Jaime: Our Dental Hygienist, Jaime, enjoys spending time with her family, boating in the summer, and skiing in the winter.
Contact Us
At Baldwin Dental Group, we are committed to providing exceptional care to our patients. If you have any questions or would like to schedule an appointment, please do not hesitate to contact us. We look forward to caring for you and your family's dental needs.
Overall Experience
The majority of reviewers praised the dental office, describing it as friendly, professional, and gentle. They appreciated the helpful and knowledgeable staff, who took the time to explain procedures and answer questions. Many reviewers also commented on the office's modern equipment and comfortable atmosphere.
Staff and Dentists
Reviewers consistently praised the staff and dentists, mentioning their kindness, compassion, and professionalism. Dr. Baldwin, Dr. Ben, and the dental hygienists were particularly mentioned for their excellent care and attention to detail. The front desk staff were also commended for their helpfulness and friendly demeanor.
Scheduling and Wait Time
Reviewers appreciated the office's ability to accommodate their scheduling needs, including getting them in quickly for emergency appointments. Wait times were also reported to be short, with many reviewers commenting on the office's efficiency.
Insurance and Payment
However, there were some negative comments about the office's handling of insurance and payment. A few reviewers reported being misled about insurance coverage or having issues with payment plans.
Negative Experiences
A few reviewers reported negative experiences, including feeling taken advantage of or being treated poorly by the front desk staff. One reviewer mentioned that the office damaged their tooth, requiring another dentist to remove it.
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