At Otto Shop Maui, we pride ourselves on being a world-class mechanic shop that offers master-level auto repair, maintenance, custom fabrication, and custom paint services. Our mission is to serve our island community and visitors with unparalleled professionalism, honesty, and integrity. We understand that as a Maui-based mechanic shop, we have a responsibility to our customers to provide the best service possible.
Our Story
With over a decade of experience in the automotive industry, our team of expert mechanics has decades of wrenching experience and master-level certifications. We take pride in our ability to work on any make, model, or year of car or truck. Our team is dedicated to providing timely, effective, and flexible services to meet almost any budget level.
Our Services
At Otto Shop Maui, we offer a wide range of services, including:
- Master-level auto repair and maintenance
- Custom fabrication and fabrication
- Custom paint services
- Rust removal and restoration
- Engine overhauls and refurbishments
Our team of expert mechanics has years of experience in diagnosing and fixing any problem you can think of. We take pride in our ability to work with any budget and take real pride in helping fellow car enthusiasts bring classic cars back to life or create the speed machine of their dreams.
Meet the Team
At Otto Shop Maui, we believe in treating our customers with honesty and reliability. Our team is dedicated to providing the best service possible to our customers. Below, you can meet a few of the faces you can expect around Otto Shop Maui:
- Otto (Owner/Master Mechanic): As the most regular face and feature at Otto Shop Maui, Otto is the owner and master mechanic of the shop. With decades of professional work experience, Otto is an expert in custom fabrication, paint, repair, diagnostics, rust removal, and refurbishment.
- Hud (Mechanic): Hud graduated with an associate's degree from the University of Hawaii at Maui in automotive technology program. He is quickly becoming an expert in the real world.
- Jaden (Apprentice): Jaden is a student at the University of Hawaii at Maui and will graduate with an associate's degree in automotive technology.
- Jesse (Tuning Specialist): Jesse specializes in Mitsubishi tuning.
Locations
Otto Shop Maui is located at 1818 Oihana Street, Wailuku, HI 96793. We are open Monday to Friday from 8:00 am to 5:00 pm. You can contact us for more information or to schedule an appointment.
FAQs
We understand that you may have questions about our services and policies. Below, you can find answers to some of the most frequently asked questions:
- What is your shipping policy?
+ You pay for shipping, and it can get expensive. Any other questions? Nope.
- What is your privacy policy?
+ We are pretty nice guys, and it is bad business to make the customers mad. We do not give out your information without your consent.
- What are the terms of use?
+ If we do the work, it will be done right, but it costs money to do the work right. We provide training and perspective advice, but we do not take responsibility for work that we do not do.
Contact Us
If you have any questions or want additional diagnostic assistance, feel free to contact us using the form below.
Overview of Otto Shop Maui Reviews
The reviews for Otto Shop Maui are overwhelmingly positive, with most customers praising the shop's exceptional service, expertise, and trustworthiness.
Quality of Work
Customers have praised the shop's high-quality work, with several mentioning that their vehicles were returned to them in excellent condition. One reviewer, Chaz Parker, noted that the mechanics are "positive" and focus on making safe and affordable repairs. Alan Cooperstein, another reviewer, described the work done on his vehicle as "within budget" and "excellent."
Professionalism and Communication
Several reviewers have commended the shop's professionalism and communication. Authors such as Mike M., Erik K., and Aaron Smith mentioned that the mechanics were friendly, helpful, and informative. David Bonomo praised the shop's "friendly service" and "honest feedback" on the best options, timelines, and pricing.
Stellar Service
Customers have also raved about the shop's exceptional service. Authors such as Leah O., Val Varner (although with some reservations), and Ossimo Trombini praised the shop's punctuality, quality, and professionalism. Trena Pacheco noted that the technicians were "awesome" and treated her "very fair."
Rare Issues
One reviewer, Val Varner, mentioned a negative experience with the shop, citing a mistaken diagnosis and disagreement over the cost of repairs. However, this negative experience was an exception, and most reviewers had only positive interactions with the shop.
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