Protect What Matters Most
At Marr's Heating and Air Conditioning, we pride ourselves on providing exceptional customer experiences since 1965. Our mission is to develop exceptional employees who can make a positive impact on our customers, colleagues, and the company as a whole. We strive to deliver more than just heating and cooling services; we aim to create a holistic solution that enhances the comfort, value, and efficiency of your home.
Our Services
We offer a wide range of services to cater to your HVAC needs, including furnace service, repair, installation, and maintenance, as well as heat pump service, repair, installation, and maintenance. Our team of expert technicians is trained to provide top-notch service, ensuring that your system operates efficiently and effectively. Our comprehensive maintenance checklists and Marr's Advantage Plan (MAP) are designed to prolong the lifespan of your HVAC system, reduce energy consumption, and lower your utility bills.
Our Products
Our product range includes ductless heat pumps, heat pumps, air conditioning, gas furnaces, indoor air quality solutions, thermostats, and gas stoves. We take pride in offering only the best products that meet our high standards of quality, reliability, and performance.
Our Story
We understand the importance of building trust with our customers, and that's why we prioritize transparency, accountability, innovation, and professionalism in everything we do. Our core values are the foundation of our company, and we strive to exceed expectations in every interaction we have with our customers and team members.
Meet the Team
Our team of experts is dedicated to providing exceptional service, and we take pride in our unique approach to hiring, training, and developing our team members. We believe in fostering a culture of innovation, accountability, transparency, and professionalism, which enables us to deliver an exceptional customer experience.
Overall Experience
Marr's Heating & Air Conditioning has received an overwhelming number of positive reviews, with most customers stating that they have had excellent experiences with the company. The majority of reviewers praised the professionals who performed the work, citing their courteous, informative, and helpful nature.
Installation and Maintenance
The reviewers raved about the installation of new equipment, including water heaters, heat pumps, and furnaces. They appreciated the thoroughness of the technicians, who took the time to explain the equipment and how it would work in their homes. The maintenance services were also praised, with customers commending the technicians for their attention to detail and transparent communication.
Customer Service
Customers were particularly impressed with the customer service they received from Marr's. They cited the helpfulness of the office staff, who were willing to answer questions and provide information about the different options available. The technicians were also commended for their friendly and courteous demeanor.
One Negative Review
However, one reviewer had a overwhelmingly negative experience with Marr's. They reported numerous issues with the quality of work, including shortcuts taken during the installation and a lack of professionalism from the VP of the company. The reviewer also claimed that the company was unwilling to correct these issues, leading to a breakdown in communication.
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