At L & H Auto Body, we take pride in being a family-owned and operated business that has been serving the Evergreen and surrounding communities for over 62 years. Our commitment to quality and customer satisfaction has been unwavering since our establishment in 1948. We understand the importance of your vehicle and the stress that comes with being without it. That's why we're dedicated to providing the best possible service to get you back on the road as quickly as possible.
Our Services
As a full-service collision repair facility, we offer a wide range of services to meet your needs. From collision repairs to custom work, we use state-of-the-art equipment and techniques to ensure that your vehicle is restored to its original condition. Our experienced technicians are trained to work on all makes and models of vehicles, and we use only the highest quality parts and materials in our repairs. We also offer a range of additional services, including rental cars, towing, and ancillary automotive services like clear bra application and glass replacement.
Our Philosophy
At L & H Auto Body, we believe in treating each customer like family. We understand that being without your vehicle can be a stressful and inconvenient experience, and we're committed to making the process as smooth and hassle-free as possible. That's why we offer free estimates, no appointment necessary, and a team of expert technicians who are dedicated to getting your vehicle back on the road quickly and safely.
Our History
Our story begins in 1948, when our founder, Randy Massey, started the business with a passion for delivering exceptional service and quality repairs. Over the years, we've seen many changes in the industry, but our commitment to our customers and our dedication to excellence have remained constant. Today, we're proud to be one of the oldest and most respected auto body shops in Colorado, with a reputation for delivering exceptional service and results.
Our Team
Our team of expert technicians has decades of combined experience, and we're committed to staying up-to-date with the latest techniques and technologies. We're proud to have a team of talented individuals who are passionate about their work and dedicated to delivering the best possible service to our customers.
Our Commitment
At L & H Auto Body, we're committed to providing the highest level of service and quality repairs. We understand that your vehicle is a valuable investment, and we're dedicated to treating it like our own. We're proud to be a family-owned and operated business, and we're committed to being a trusted partner for all of our customers.
Get in Touch
If you have any questions or would like to schedule a service appointment, please don't hesitate to contact us. We're here to help and look forward to serving you.
Quality and Communication Issues
The reviews for L&H are mixed, with two very positive ratings and three negative ratings. There are issues with communication, quality of work, and customer service.
Incompetent Representatives
One reviewer, Derek Hanson, had a terrible experience with L&H. He describes the representatives as "incredibly rude and incompetent" and says that they were unprofessional and treated him poorly. He claims that the representatives were unable to handle his appointment and had poor communication skills.
Poor Customer Service
Several reviewers have issues with the customer service provided by L&H. Janet Gibson, for example, says that the company took a week to get back to her and that they were unwilling to provide a breakdown of the damage to her car. She also claims that they threatened to charge her for storage.
Miscommunications
Elaine Palmquist, on the other hand, had a positive experience with L&H. She praises the quality of the work and the excellent communication provided by the company. However, Craig Brior, another reviewer, has a different story. He claims that L&H accepted a job to fix his truck, but then failed to complete the work properly. He went back to the shop three times, but each time, the issue was not resolved.
Quality of Work
Katie Stone had a positive experience with L&H, but it's not clear whether her truck was actually fixed properly. She praises the company's communication and customer service, but it's possible that the quality of the work was not high.
Conclusion
Overall, the reviews for L&H are mixed, with some reviewers having positive experiences and others having negative experiences. There are issues with communication, quality of work, and customer service, which may determine whether a customer chooses to use the company again.
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