Respect. Compassion. Excellence. Service.
MCM Loving Healthcare, Inc. stands as a beacon of hope and support for individuals in their journey towards recovery and improved health. Located in Naperville, Illinois, we are a licensed and certified healthcare agency dedicated to providing professional and compassionate care in the comfort of your own home.
Our Mission
Our mission is to empower individuals on their path to recovery and well-being by offering comprehensive home healthcare services that cater to diverse needs. We believe in personalized care, prioritizing open communication, respect, and continuity of care.
Compassionate Care, Empowering Recovery
At MCM Loving Healthcare, Inc., we understand that facing health challenges can be overwhelming. Our team of compassionate healthcare professionals works collaboratively to create a personalized care plan that addresses your unique physical, emotional, and social needs. We believe in empowering you by offering:
- Patient-centered care: We prioritize your input and concerns, involving you in every step of the process.
- Specialized expertise: Our team comprises licensed nurses, physical and occupational therapists, speech therapists, and certified home health aides, ensuring comprehensive care.
- Continuous communication: Regular updates and open communication with your care provider are fundamental to our approach.
Comprehensive Services for Optimal Well-being
MCM Loving Healthcare, Inc.'s diverse range of services include:
- Skilled Nursing: Experienced nurses administer medication, provide expert pain management, and offer clinical guidance.
- Physical Therapy: Restore mobility and strength with personalized exercises and techniques.
- Occupational Therapy: Learn strategies to perform daily activities with ease and efficiency.
- Speech Therapy: Restore communication and improve swallowing abilities.
- Medical Social Services: Receive emotional and practical support in navigating your healthcare journey.
- Home Health Aide: Receive non-medical assistance with daily tasks like meal preparation and transportation.
Negative Experiences with a Medical Professional
The reviewer, Gina Pocan, had a disastrous encounter with a registered practical nurse named Mary Maricel. The experience was so alarming that Gina fired Maricel due to her unprofessional behavior. According to Gina, Maricel showed a complete disregard for patient confidentiality, revealing her medical information to her best friend without consent. This violation of HIPAA laws is shocking and unacceptable.
Accusations of Malpractice and Professional Misconduct
Gina claims that Maricel attempted to undermine her medical treatment by advising her to stop taking her medication as a diabetic. Furthermore, Maricel was observed attempting to convince Gina to clean herself with vinegar only, rather than using soap. These actions are not only unprofessional but also potentially harmful to Gina's health.
Invasion of Privacy and Professional Boundaries
Maricel's family members were invited to Gina's apartment to assist with her care, despite not being medical professionals. Gina expresses concern about Maricel's lack of professionalism and her willingness to disregard patient boundaries. Gina's apartment was even misrepresented to her best friend, with Maricel accusing Gina of having a dirty and disorganized home.
Threats of Legal Action
Gina finishes her review by stating that she and her niece will take legal action against Maricel, stating "Maricel, me, and my niece will see you in court. Get ready."