Welcome to Utility Tax Service, LLC, a company with a rich history and a commitment to providing the highest quality service in the property tax industry. Founded in October 2004, Utility Tax Service, LLC has over 85 years of property tax assessment and collections experience. Our team of dedicated professionals, including Mike Arterburn, RTA, JoAnn Ramos-Siebeneicher, RTA, Michael H. Arterburn, RTA, and Monica Ramos-Pena, RTA, are committed to upholding the values and standards that have made Utility Tax Service, LLC a leader in the property tax industry.
Our Services
Utility Tax Service, LLC specializes in providing property tax assessment and collections services for special districts in Texas. We currently represent over 200 special districts in 31 Texas counties, including Aransas, Atascosa, Austin, Bastrop, Bexar, Brazoria, Cameron, Chambers, Collin, Comal, Dallas, Denton, Ellis, Fort Bend, Galveston, Guadalupe, Harris, Hays, Kaufman, Kendall, Liberty, Medina, Montgomery, Tarrant, Travis, Waller, Webb, Williamson, and Wise.
Our services include assessment and collection of property taxes for Municipal Utility Districts (M.U.D.s), Management Districts, Tax Increment Reinvestment Zones (TIRZs), and sales tax reporting for Houston and surrounding areas. We are committed to providing our clients with the highest quality service and expertise in the property tax industry.
Management Districts (Assessments) and TIRZ
Adelita "Lita" Ramos-Lemus, RTA, specializes in Management Districts (Assessments) and TIRZ at Utility Tax Service, LLC. She has extensive experience in assessing and collecting property taxes for these districts in Houston and surrounding areas. Our team is dedicated to providing accurate and timely assessments and collections, ensuring that our clients receive the revenue they need to finance, purchase, construct, operate and maintain improvements, facilities and plants for water, sewer and drainage.
Expanding to Meet Your Needs
At Utility Tax Service, LLC, we are committed to meeting the needs of our clients. We are constantly expanding our firm to provide the services and expertise that our clients require. We are dedicated to providing the highest quality service in the property tax industry, and we are committed to building long-term relationships with our clients based on trust, integrity, and excellent service.
Office Hours and Contact Information
Our office hours are Monday-Thursday, 8:30 a.m.- 5:00 p.m. You can contact us at our office located at 1750 West 43rd Street Houston, TX 77018. You can also reach us by phone at (713) 688-3855 or by email at utilitytaxservice@sbcglobal.net. If you have any questions or concerns, please do not hesitate to contact us. We are here to help.
Company Reputation
Reviews suggest that the company has a questionable reputation, with many reviewers calling it a scam company. Multiple reviewers have reported receiving delinquent letters despite being up-to-date on their tax payments. Some have even warned others not to pay the company and to verify any outstanding balances with their local appraisal district instead.
Customer Service
There are mixed reviews regarding the company's customer service. One reviewer praised the company's employees as "very nice" and commended their great customer service. However, another reviewer had a negative experience, stating that the company's requirement to collect taxes is problematic in itself.
Concerns and Red Flags
Several reviewers have expressed concerns and red flags about the company's operations. Some have reported receiving fake tax letters, and others have warned about the risk of getting scammed. There are also concerns about the company's address, with some reviewers reporting different addresses and warning others to be cautious.
Miscellaneous
One reviewer suggested that the company improve its customer service by renting a P.O. Box, similar to other MUD tax collectors. Another reviewer reported a change in the company's address, which could potentially cause issues with online bill payments.
