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Transforming Print. Transforming Business.

Direct Digital is a leading provider of automated invoice, statement, and payment management solutions. Founded in 1998, we are dedicated to empowering businesses with innovative tools and technology to streamline their billing processes and optimize communication with clients.

Bill Processing & Invoice Processing

  • Ensure accurate and timely delivery of bills through USPS or email.
  • Eliminate human error through advanced address correction and zip code sorting technologies.
  • Verify customer information using the IMB barcode system for complete peace of mind.

Electronic Payment & Portal Solutions

  • Empower customers with the ability to make secure online payments.
  • Securely store and manage all critical documents through our online portal.
  • Track the status of payments, invoices, and statements in real-time.

Print & Direct Mail Services

  • High-quality, impactful printing and variable data printing solutions.
  • Specialized printing services for marketing materials, brochures, postcards, and more.
  • Dimensional printing technology creates textured, eye-catching results.

Dynamic Cross-Selling & Upselling

  • Generate additional revenue by seamlessly offering relevant products and services directly on bills and statements.
  • Tailor your marketing messages with dynamic content that can be easily changed on a regular basis.

Company Values

Direct Digital is driven by core values of:

  • Customer Focus: We prioritize client satisfaction through personalized solutions and exceptional communication.
  • Innovation: We continuously invest in cutting-edge technology to deliver efficient and reliable services.
  • Integrity: We uphold the highest ethical standards in all our business practices.
  • Transparency: Clear and open communication is at the heart of what we do.
Join us on our journey to streamline your billing processes and build stronger relationships with your customers.
Reviews (1)
Write a Review
Negative: The reviewer expresses frustration with the company's overpriced and unreliable software, as well as the lack of technical support.

Disappointing Experience with the Company

The reviewer, Deau Db Boyi, shares their negative experience with the company, awarding it a low rating of 2 stars.

Overpriced Software with Technical Issues

The reviewer expresses frustration with the company's software, stating that it "sometime works, " implying that it is unreliable. Furthermore, they criticize the company for charging a lot of money for this subpar product.

Poor Technical Support

The reviewer is also highly dissatisfied with the company's technical support, describing it as "non-existent." This lack of support only exacerbates the problems with the software, leading to a horrible overall experience.