Who We Are
At DermatologistOnCall, we are dedicated to providing high-quality, personalized dermatology care to patients across the nation. Our team of board-certified dermatologists and mid-level providers work together to deliver exceptional care to our patients. We have been connecting patients and dermatologists online since 2012, and our experienced team has a deep understanding of the importance of online dermatology care.
What We Do
DermatologistOnCall offers a store-and-forward telehealth platform that connects patients to board-certified dermatologists and mid-level providers. Our nationwide network of dermatologists and healthcare providers diagnose and treat nearly 3,000 skin, hair, and nail conditions through our platform. Each provider is fully credentialed and carefully monitored to ensure the quality of care and that each visit meets our clinical standards of excellence.
Clinical Expertise
Our network of dermatologists has a combined experience of over 15 years in treating skin, hair, and nail disorders. Our providers are trained to provide exceptional care through our platform by our veteran provider educators. Whether a patient seeks care for acne, hair loss, brittle nails, or other dermatological conditions, our team is equipped to deliver expert care.
Online Dermatology Visits
DermatologistOnCall offers online dermatology visits that mimic the flow of an in-office appointment. This process ensures that our dermatologists have every detail they need to offer an accurate diagnosis and custom treatment plan throughout the encounter. Patients can expect quality, comprehensive care, and an excellent "webside" manner from our experienced healthcare providers.
Patient Care
At DermatologistOnCall, we understand that every patient is unique, and we take the time to understand each individual's needs. Our online dermatology visits are designed to provide patients with personalized care and attention. We offer a surrogate option for patients under 18 and those in need of extra help navigating our platform. Additionally, we ensure that medical records are correct and any necessary prescriptions are ordered for the correct individual.
Why Choose DermatologistOnCall?
Our team of board-certified dermatologists and mid-level providers are dedicated to providing expert care to patients across the nation. We offer online dermatology visits with board-certified dermatologists, no insurance required. Our platform is designed to provide patients with the best of both worlds: the convenience of online care and the expertise of a board-certified dermatologist.
Concerns with Privacy and Security
The reviewers expressed concerns about the organization's request for complete access to their medical history, which raised privacy concerns. One reviewer refused to give consent, which halted their account creation process, and another reviewer found it scary to have an unknown organization having access to their entire medical history.
Poor Experience with Dermatologists
Two reviewers had a poor experience with the dermatologists on the platform. One reviewer felt that the doctor didn't take their health seriously, providing canned answers to their questions and prescribing medication without fully explaining what it was for. Another reviewer felt that their concerns were ignored, and they received a misdiagnosis. Both reviewers felt that the platform did not provide the level of care they expected.
Limited Online Consultations
The reviewers were unhappy with the limitations of online consultations, which restricted the level of information and care they could receive. One reviewer was told to make an appointment at the doctor's clinic if they wanted more information, which was not a viable option.
Dissatisfaction and Warning to Others
The reviewers warned others not to use the service, with one reviewer stating that they wasted their money and were back at square one. They advised others to find a platform where they can talk to a person and have a more meaningful consultation.
