Empowering Well-being Through Compassionate Care
At Diversus Health, we are dedicated to providing exceptional mental and behavioral health care services to individuals and families in Colorado. With a rich history dating back to 1875, we have evolved to meet the ever-changing needs of our community, while staying true to our commitment to delivering high-quality care.
Services We Offer
At Diversus Health, we offer a comprehensive range of services designed to support the mental and emotional well-being of our clients. Our services include:
Addiction Services
We provide evidence-based treatment for substance use disorders, as well as DUI education and therapy for teens and adults.
Counseling Services
Our client-centered counseling services are designed to address the unique needs of children, teens, adults, and families.
Crisis Services
As a provider of Colorado Crisis Services, we offer 24/7 support for individuals in crisis. Our crisis counselors and peer specialists are trained to provide immediate support and guidance.
Psychiatric Services
Our psychiatric services include inpatient and outpatient care for individuals of all ages, as well as behavioral health care.
Same Day Access
We understand that mental health crises can arise at any time. That's why we offer Same Day Access, providing immediate intake and assessment services.
Insurance & Costs
We accept Medicaid and other major insurance plans. Our team will work with you to understand your coverage options and provide transparent cost estimates.
Referrals and Outreach
We accept referrals from external providers and the criminal justice system. Our team will work with you to determine the level of care necessary.
Getting Started
If you're seeking mental health care, we're here to support you every step of the way. From assessing your needs to developing a personalized treatment plan, our team is dedicated to helping you achieve your mental wellness goals.
About Our Team
At Diversus Health, we believe that our team is our greatest asset. With a rich history of delivering exceptional care, we're committed to providing a supportive and welcoming environment for our clients. Learn more about our leadership team and job openings at Diversus Health.
Service Issues
The reviews highlight numerous service issues with Diversus Health. Inconsistent Scheduling is a common complaint, with customers facing difficulties in scheduling appointments, including having to remember to call and set up appointments 3-5 days in advance. Inefficient Systems are also a concern, as customers struggle with lengthy hold times, missed calls, and poor communication.
Availability and Accessibility
Many customers express frustration with the lack of Availability and Accessibility. Patients share experiences of long wait times, empty lobbies, and unavailability of professionals during critical moments.
Communication Breakdown
Reviewers emphasize the importance of Effective Communication but lament the lack of clear instructions, poor response times, and unhelpful attitudes from staff.
Staff Issues
The reviews also highlight Staffing Concerns, including therapists switching patients, incompetent professionals, and unaccommodating staff.
Patient Experience
The overall Patient Experience is negatively impacted by these service issues, causing frustration, stress, and feelings of hopelessness.
Impact on Patients
The negative impact on patients' mental health is evident, with customers struggling to access essential services, experiencing worsening symptoms, and feeling undervalued as individuals.
