A Serene Escape in the Heart of Philadelphia
Nestled amidst the natural beauty of Byberry Creek and Fairmount Park, Northbrook Apartment Homes offers a peaceful retreat in the vibrant city of Philadelphia. Our community celebrates a peaceful sanctuary where residents can escape the hustle and bustle of city life. Surrounded by lush greenery, you'll be greeted with a serene atmosphere that fosters relaxation and tranquility.
Spacious and Comfortable Apartments
Each of our apartments boasts spacious layouts and modern features that cater to your comfort and convenience. Enjoy beautifully appointed kitchens equipped with top-notch appliances and generous counter space. Relax in comfortable rooms adorned with both plush carpeting and gleaming hardwood flooring. Many apartments offer breathtaking views of the surrounding wooded area, where you can witness the beauty of nature from your window.
Amenities for Your Enjoyment
At Northbrook Apartment Homes, we prioritize your well-being and recreational needs. Take a refreshing dip in our sparkling pool, relax in our renovated gym, or let your little ones play safely in the updated tot lot. We also provide a brand new Business Center for you to stay connected and productive. Other amenities include:
- Gourmet BBQ area
- State-of-the-art laundry facility
- Ample parking spaces
A Prime Location with Easy Access
Our strategic location in the Far Northeast section of Philadelphia offers convenient access to all the city has to offer. Steps away from vibrant shopping and dining options, you'll find yourself in close proximity to renowned institutions and entertainment venues. Plus, our easy access to public transportation ensures a seamless commute throughout the city.
Join Our Community Today
At Northbrook Apartment Homes, we believe in fostering a friendly and welcoming community. Join us and experience the joy of living in a peaceful oasis amidst the bustling city. Contact us today and schedule a tour of our stunning apartments and exceptional amenities.
Maintenance and Repair Issues
Many reviewers have expressed frustration with the complex's maintenance and repair services. They claim that requests are often ignored, and when maintenance does arrive, they are unprofessional and ineffective. Several reviewers mentioned that their air conditioning units had not been serviced in years, and one reviewer even mentioned that their HVAC system had not worked in a year and a half.
Poor Living Conditions
Reviewers have described the living conditions at the complex as "disgusting" and "falling apart." They have mentioned issues with floors coming apart, walls chipping and bubbling, and water leaks that go unaddressed. Additionally, there have been reports of infestations of roaches and other pests.
Safety Concerns
Several reviewers have mentioned safety concerns, including drug dealings and violent incidents. One reviewer even mentioned being threatened with a gun over a parking spot.
Poor Customer Service
Many reviewers have expressed frustration with the complex's office staff, saying they are often unavailable or unhelpful. Some have even mentioned that the staff is lazy and does not care about the residents' concerns.
Positive Experiences
On a positive note, a few reviewers have mentioned excellent service from specific employees, such as Mr. Bill and Diane.
