Come home to comfort and convenience at Village at the Arbors!
Village at the Arbors is a community that offers a variety of spacious and affordable one, two, and three-bedroom apartments designed to fit any lifestyle. Our homes feature newly upgraded kitchens with black GE appliances, granite-like countertops, brushed nickel fixtures, and vinyl plank flooring. We offer a wide range of community amenities, including a resort-style swimming pool, a fully equipped business center, an activities court, and a playground, providing something for everyone.
Floor Plans
Our community offers a variety of layouts that cater to different needs. Our one-bedroom flats feature an open living and dining area that leads to a cozy patio or balcony. Our two-bedroom cottages are townhome-style apartment homes with a private entry and ample living and dining space that opens up to a fenced patio or open terrace. Our three-bedroom townhome style cottages offer even more living space, making them perfect for roommates. Check out our floor plans and availability to find the perfect fit for you.
Amenities
At Village at the Arbors, we pride ourselves on providing features and amenities that make our residents feel at home. Our community amenities include a swimming pool, grills, basketball courts, a resident lounge, an updated fitness center, and 24-hour emergency maintenance. Our apartment features include central air, upgraded kitchens with GE appliances, granite look countertops, brushed nickel hardware, vinyl plank flooring, patios, and porches. We offer 24-hour emergency maintenance to ensure that our residents' needs are taken care of promptly.
Local Area
Our community is conveniently located near the GRTC Transit bus line and is just minutes away from shopping, dining, and entertainment. We are also near I-95 and I-295, making it easy to access downtown Richmond. Whether you prefer a quiet evening at home or a night out, our community's location offers a variety of options for our residents.
Resident Services
At Village at the Arbors, we understand the importance of convenience for our residents. Our resident services allow residents to pay rent, schedule maintenance requests, view payment history, and view the property events calendar online. We provide helpful phone numbers for emergency maintenance, security, and utilities to ensure that our residents have access to essential services.
Renters Insurance
We encourage all residents of Village at the Arbors to obtain $100,000 coverage in liability insurance. While additional personal coverage is not required, we highly recommend it for our residents' peace of mind. Our team can provide more information on obtaining this coverage.
At Village at the Arbors, we take pride in our community, and we strive to provide the best possible living experience for our residents. Our team is committed to providing excellent customer service and ensuring that our residents feel at home. Contact us today to schedule a tour and learn more about what makes Village at the Arbors the perfect place to call home.
Poor Living Conditions and Unprofessional Staff
The majority of reviewers reported negative experiences with the apartment complex, citing poor living conditions, unprofessional staff, and neglect of maintenance requests.
Maintenance Neglect
Many reviewers reported broken or damaged fixtures, such as bedroom doors, kitchen cabinets, and holes in walls, which went unfixed despite numerous requests to the maintenance team. Some residents even reported having to deal with mold and pest infestations.
Unprofessional Staff
Reviewers complained about the leasing office staff, citing unhelpfulness, unprofessionalism, and even near-physical altercations. Some staff members were accused of engaging in arguments with tenants and ignoring concerns.
Safety Concerns
Some reviewers reported feeling unsafe in the complex, citing a high crime rate, and even an incident of a car being towed without notice.
Positive Experiences
On the other hand, a few reviewers reported positive experiences, praising the cleanliness and affordability of the apartments, as well as the helpfulness of certain staff members, such as Denise.
