Guiding patients towards a healthier tomorrow
Hidden Ridge on the Canal Apartments offers an unparalleled living experience in Irving, Texas. Our community features one, two, and three-bedroom floor plans, each carefully crafted with extraordinary features, including dramatic 9-foot ceilings, individual alarm systems, and washer/dryer connections available upon request. Our residents enjoy access to a range of luxurious amenities, including two swimming pools, a state-of-the-art fitness center, jogging trails, lighted tennis and basketball courts, and more.
Experience the Best of Irving, Texas
Conveniently located near prestigious Las Colinas, our community offers the perfect blend of tranquility and convenience. Our residents enjoy easy access to shopping, dining, and entertainment options, making it easy to live, work, and play in the heart of Irving.
Amenities and Services
At Hidden Ridge on the Canal, we offer a range of amenities and services designed to enhance your lifestyle. Our community features:
- Two swimming pools
- State-of-the-art fitness center
- Jogging trails
- Lighted tennis and basketball courts
- Professionally landscaped grounds
- Washer/dryer connections available upon request
- Individual alarm systems
- Dramatic 9-foot ceilings
- Convenient location near Las Colinas
Explore Our Floor Plans
We offer a range of floor plans to suit your needs, from cozy one-bedroom apartments to spacious three-bedroom homes. Each apartment features modern amenities, including dishwashers, and select units offer park views and canal views. Browse our floor plans today to find your perfect home.
Make Hidden Ridge on the Canal Your Home
At Hidden Ridge on the Canal, we're committed to providing an exceptional living experience. Our friendly and professional staff are dedicated to making you feel at home, and our community is designed to provide a comfortable and convenient lifestyle. Contact us today to schedule a tour and make Hidden Ridge on the Canal your home.
Resident Experiences at Hidden Ridge
Maintenance Issues and Inadequate Repairs
Several residents have reported experiencing maintenance issues, including leaky AC units, mold, and broken appliances. Some residents have reported that maintenance requests were not addressed in a timely manner, and when they were, the fixes were often incomplete or ineffective.
Pest Control and Unsanitary Conditions
Multiple residents have mentioned encountering pests, including roaches, in their apartments. Some have also reported unsanitary conditions, including dirty carpets, cracked tubs, and mold.
Poor Management and Racist Behavior
Some residents have reported poor treatment by management, including racist behavior by one staff member. Others have reported being dismissed or ignored when attempting to address concerns.
Prompt and Courteous Staff
On the other hand, several residents have praised the prompt and courteous service provided by staff members, including Eric Moore, Pamela, Debora, and Scott. These staff members have been credited with resolving maintenance issues quickly and providing excellent customer service.
Leasing and Move-In Experience
Some residents have reported a smooth leasing and move-in experience, thanking staff members for their help and professionalism.