Your Partnership for Exceptional Insurance Solutions
WestCongress Insurance Services was established with a clear vision: to become the leading provider of insurance solutions for niche and underserved markets on a national scale. We specialize in serving specific markets and providing exceptional coverage, service, and support. Our partners recognize us for our professionalism and integrity in every relationship.
Our founders and ownership are industry veterans with extensive experience in insurance, private equity, and early childhood education. They bring a wealth of knowledge and expertise to the company, ensuring our commitment to excellence in all aspects of our business.
David Evans, Executive Co-Chair & CEO
Mr. Evans serves as Executive Chairman of CIG with global responsibility for strategic matters, capital finance, and board governance. He is also the CEO of GDH and the Chief Executive Officer of Child Development Schools, the fourth-largest provider of early child education in the U.S. With his leadership and expertise, WestCongress is well-positioned to continue providing top-notch insurance solutions to our clients.
Richard Smith, Executive Co-Chair
Mr. Smith serves as the Executive Vice Chairman of CIG and the CEO of Champlain. He oversees the operations of the company and maintains carrier and reinsurance relationships across the platform. With over 40 years of experience in the insurance industry, Mr. Smith's leadership and industry knowledge are invaluable to WestCongress and its clients.
Thomas Dulapa, President and Chief Operating Officer
Mr. Dulapa serves as CIG and its subsidiaries President and Chief Operating Officer, leading all day-to-day business activities. His extensive experience in the insurance industry ensures that WestCongress continues to deliver outstanding services and support to our clients.
Michael Roskiewicz, Senior Vice President of Development, Legal, Regulatory, and General Counsel of CIG
Mr. Roskiewicz serves as CIG's Senior Vice President of Legal and Regulatory, overseeing legal affairs, claims administration, corporate governance, regulatory compliance, mergers and acquisitions, and human resources. His expertise in the insurance industry is a crucial asset to WestCongress and its clients.
Ted Camp, Senior Vice President, Global Underwriting Strategy of CIG
Mr. Camp serves as the Company's Senior Vice President, responsible for the Global Underwriting strategy. With over 35 years of experience in the excess and surplus lines insurance industry, Mr. Camp's leadership and underwriting expertise significantly contribute to WestCongress's success.
Michelle Miesch, Vice President and Director of Claims
Ms. Miesch has nearly 30 years of experience in the insurance adjusting field. Her expertise in commercial general liability coverage, litigation rules, and procedures for multiple jurisdictions make her an invaluable asset to WestCongress and its clients.
Scott Mygind, Vice President of CIG, Chief Data and Business Strategy Officer
Mr. Mygind serves as Champlain Insurance Group (CIG) and its subsidiaries' Vice President, Chief Data and Business Strategy Officer, responsible for analyzing end-to-end business, profitability assessment, and key decision actions across the CIG enterprise. His extensive experience in finance and accounting ensures that WestCongress remains a leader in the insurance industry.
Our Services
WestCongress specializes in providing insurance solutions for the energy, artisan contractor, and security industries. Our product offerings in commercial general liability and commercial excess liability insurance are tailored for small and middle-market risks within these industries.
Additionally, we offer excess liability insurance, which provides critical protection for business owners in the event of accidents or incidents that could threaten their livelihoods. Our team of experienced professionals is dedicated to helping our clients navigate the complex world of insurance and find the right coverage for their unique needs.
Unprofessional and Incompetent Service
Anderson Security shares their disappointing experience with the company, giving it a 1-star rating. They found the service to be unprofessional, with delays in receiving necessary paperwork to renew their company insurance. The worst part was being presented with a significant increase in premium costs, a whopping $10,000 more than what they had previously paid, despite having made no claims during their two-year coverage period.
Unreliable and Exploitative Practices
The reviewer expresses frustration and distrust towards the company's motives, feeling taken advantage of by their tactics. The lack of professionalism and timely communication, combined with the attempt to increase premium costs without justification, has left a sour taste in their mouth.
Improvement Needed
It's clear that Anderson Security is in dire need of improvement in terms of their customer service and business practices. Their lack of accountability and transparency has cost them a satisfied customer.
