Exceeding Expectations in Healthcare Delivery
Our Vision
Resona Medical Services envisions a world where health and well-being are accessible to all. We believe in empowering individuals and families to take control of their health through personalized care, collaboration, and education.
Our Values
Our core values guide everything we do:
- Compassion: We treat every client with dignity, understanding, and respect.
- Integrity: We uphold the highest ethical standards and provide transparent, reliable care.
- Professionalism: Our staff is highly skilled and dedicated to delivering exceptional service.
- Client-centered care: Our focus is on understanding your unique needs and providing personalized solutions.
- Collaboration: We work with healthcare professionals and other community resources to ensure comprehensive care.
Our Services
We offer a diverse range of services to meet your individual needs, including:
General Healthcare
- Individualized health assessments and care plans
- Chronic disease management
- Medication management
- Nutritional counseling
- Health education and prevention programs
Specialized Care
- Adult Care Services: Long-term and short-term care for adults with various healthcare needs
- Pediatric Services: Specialized care for newborns, children, and adolescents
- United Health Care: Support for individuals with disabilities
- Texas Children's Health Plan: Coverage for children and expectant mothers
Support Services
- Personal assistance with daily activities
- Transportation assistance
- Medication procurement and administration
- Fall prevention and pain management
Why Choose Resona Medical Services?
- Experienced and compassionate team of healthcare professionals
- Personalized and coordinated care
- Flexible and affordable payment options
- Emphasis on client-centered care and empowerment
- Collaborative approach to healthcare management
Professionalism and Client Service
Some reviewers have had an overwhelmingly positive experience with the agency, citing professionalism and kindness from the staff. Author Amaka Okonkwo praises the agency's professional and patient approach, stating that the owner is "so kind and patient." Similarly, Hd Hd recounts a wonderful experience, mentioning a staff member named Medi, who was "absolutely amazing" and had a positive aura.
Unsatisfactory Experience
On the other hand, several reviewers have had a poor experience with the agency. MaritulRojas Rojas reports that the office lost their patient information, calling it "very unprofessional." Sol Perez has a highly negative review, stating that the agency is unprofessional, disorganized, and prioritizes making a profit over providing quality services. They also mention a lack of follow-up and disinterest in the well-being of patients. Giovanni Marrero shares a similar sentiment, stating that the staff was dishonest and the process was poorly managed, resulting in a lengthy wait for services.
