LET IT BRING LIGHT TO YOUR DAY
About Our Practice
At El Norte Family Dental Office & West View Dental Office, we believe in creating healthy smiles and promoting oral health for the entire family. Led by experienced dentist Dr. Vijaya Prabhu, our team is dedicated to providing gentle and compassionate care in a welcoming environment.
Our Services
We offer a comprehensive range of services to address all your dental needs, including:
General Dentistry
- Routine checkups and cleanings
- Tooth-colored fillings
- Tooth extractions
- Oral cancer screenings
- Periodontal care
Cosmetic Dentistry
- Teeth whitening
- Porcelain veneers
- Dental implants
- Cosmetic bonding
- Invisalign invisible braces
Restorative Dentistry
- Dental crowns and bridges
- Dentures and partials
- Implant dentures
- Root canal therapy
Preventative Care
- Custom mouthguards
- Oral cancer screenings
- Fluoride treatments
Additional Services
- Emergency dental care
- Oral sedation
- Teeth grinding treatment
- Nutritional counseling
Our Commitment
We strive to provide exceptional patient care through:
- Compassionate and gentle treatment: We understand that some patients may feel anxiety or discomfort, so we prioritize creating a comfortable and reassuring atmosphere.
- Advanced technology: We stay up-to-date with the latest dental advancements to offer our patients the most effective and efficient care.
- Patient-centered approach: We involve you in every step of the process, discussing treatment options and answering your questions thoroughly.
Our Mission
Our mission is to make your dental experience as pleasant and comfortable as possible. We believe that healthy smiles are the foundation for confident and healthy lives, and we are dedicated to helping you achieve optimal oral health.
Dental Care Experience
Unsatisfactory Reviews
The dental office has received numerous negative reviews from patients, saying that the staff is unprofessional, arrogant, and unresponsive. Many patients have experienced poor communication, prolonged wait times, and subpar service. Some patients have even reported being overcharged or mistreated.
Unhygienic Conditions
Some patients have expressed concerns about the cleanliness of the office, citing dirty facilities and unprofessional staff behavior. One reviewer mentioned a filthy sink and toilet area, while another mentioned permanent stains in the toilet bowl. This lack of attention to cleanliness raises serious concerns about the office's overall professionalism and commitment to patient care.
Inconsistent Services
Some patients have reported being misled about the services provided, with one reviewer experiencing a lack of cleaning during their appointment. Another patient was told to come back for a separate visit for a cleaning, which was not originally mentioned when scheduling the appointment.
Poor Communication
Patients have experienced poor communication with the staff, reporting long wait times and unreturned phone calls. Some have mentioned being disconnected from calls or sent to voicemail, only to receive no response.
Lack of Care
Some reviewers have expressed concerns about the quality of care provided, citing instances of incompetence or poor treatment. One reviewer reported a poor repair job on a chipped tooth, while another mentioned a loose-fitting denture.
