Property Management done right. Commonwealth Real Estate Services.
At Commonwealth Real Estate Services (CRES), we pride ourselves on being the leading property management company in Oregon and Washington for manufactured housing communities. With over three decades of property management experience and knowledge, we bring a high level of expertise to all types of real estate properties we manage. Our mission statement guides our every decision, providing important direction for all our activities.
Our Story
Founded in 1984, CRES has grown to become one of the most reputable property management companies in the Pacific Northwest. We currently service a large and diverse portfolio of properties throughout the region. Our team of experienced professionals is dedicated to providing exceptional service to our clients, whether they be property owners, residents, or investors.
Services
At CRES, we offer a wide range of services designed to meet the unique needs of our clients. Our property management services include:
- Apartment Management: We manage a variety of apartment complexes, from small intimate communities to large multi-building complexes.
- Community Management: We provide management services for manufactured home communities, including maintenance, repairs, and resident relations.
- HOA Management: Our experienced team manages Homeowner Associations (HOAs) for a variety of properties, ensuring that communities are well-maintained and financially stable.
- Commercial Management: We offer property management services for commercial properties, including office buildings, retail spaces, and industrial properties.
Our Team
At CRES, we believe that our people are our greatest asset. Our team of experienced professionals includes:
- Adam Cook, President: With over 30 years of experience in the property management industry, Adam brings a wealth of knowledge and expertise to our company.
- Heather, Human Resources Manager: Heather is responsible for overseeing the human resources department, ensuring that all employees are equipped to provide exceptional service to our clients.
- Ryan, Vice President of Washington: Ryan has over 20 years of experience in the property management industry and oversees our Washington operations.
- Kathleen, Controller: Kathleen is responsible for managing the financial aspects of our company and ensuring that our clients receive accurate and timely financial statements.
- Thomas, Vice President of Oregon: Thomas has over 20 years of experience in the property management industry and oversees our Oregon operations.
What Our Clients Say
At CRES, we pride ourselves on our ability to deliver exceptional service to our clients. Here's what some of our satisfied clients have to say:
- "Commonwealth has been providing us with professional management for over a decade. Previously, we had managed two Oregon parks by ourselves. Their promise was to improve operations and enhance cash flow. Promise has been kept." - Bob & Barbara S., Property Owners
- "Commonwealth has managed our two communities for nearly two decades. From the well-manicured common area landscaping to the demonstrated pride of ownership of our residents, we have enjoyed the results of high standards promoted by Commonwealth in having our communities stand out as two of the finest managed and most attractive communities in the Portland metropolitan area." - Mike C. & Jack C., Property Owners
- "Commonwealth Real Estate Services has made my life stress-free because I'm confident that any problems that may arise will be professionally handled in a timely manner. They are able to achieve a positive result for the most difficult situations. I'm very happy with our 17-year relationship and highly recommend Commonwealth Real Estate Services to any property owner who is in need of management. Keep up the good work, Commonwealth." - Christa S., Property Owner
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Commonwealth Property Management
The reviews provided detail a consistent pattern of subpar service, unfair practices, and corporate greed. Renters feel exploited, ignored, and mistreated by the company, which is highlighted by multiple one-star ratings.
Management and Policies
Multiple reviewers express frustration with the management team, citing unprofessionalism, lack of empathy, and a focus on profit over people. Some mention difficulties with communication, including unreturned phone calls and ignored emails. Additionally, renters are unhappy with the company's strict policies, including restrictions on guest visits and the inability to stay overnight in homes after a loved one's passing.
Rent Increases and Maintenance
Commonwealth's rent increases are a major source of complaint. Renters feel that rent hikes are unreasonable and are not accompanied by any corresponding improvements to the community. Additionally, many reviewers mention neglected maintenance, including overgrown lawns, deteriorating infrastructure, and unfunctional recreational facilities.
Employee Treatment
The company's treatment of employees is also a concern. Some reviewers, including a former property manager, describe being fired without cause and left without support. One reviewer mentions that accountants were unable to manage the park's finances effectively, further exacerbating concerns about the company's competence.
Conclusion
The reviews paint a picture of a company that prioritizes profits over its residents and employees. Renters feel disrespected, ignored, and mistreated, while employees are treated poorly and without compassion. These complaints highlight the need for significant changes in the company's policies and practices.
