Providing Compassionate Care, One Home at a Time
At Polonia In Home Care, we pride ourselves on being a reliable and caring provider of in-home care services. With over 40 years of experience, we have established ourselves as a trusted and reputable agency in the Chicagoland, Indiana, and Wisconsin areas. Our mission is to provide top-notch care to our clients, their families, and loved ones, while promoting independence, dignity, and well-being.
Our Caregivers
Our caregivers are the heart of our organization. We carefully select each caregiver based on their experience, skills, and personal qualities. All of our caregivers have extensive experience in the field, and we require them to have good references from previous workplaces. We also conduct thorough background checks and ensure that they are free of communicable diseases. Our caregivers are bi-lingual, and many have additional training in specific areas such as dementia care, wound care, and palliative care.
Our Services
We offer a wide range of services designed to meet the unique needs of each client. Our services include:
- General Care: Assistance with daily living activities, such as bathing, dressing, and personal care
- After Hospital Stay: Follow-up care to ensure a smooth transition from the hospital to home
- Stroke/Dementia Care: Specialized care for individuals with stroke or dementia
- Alzheimer's Care: Expert care for individuals with Alzheimer's disease
- Parkinson's Care: Care for individuals with Parkinson's disease
- Terminally Ill Care: Compassionate care for individuals with terminal illnesses
- Hourly Care: Flexible care options for individuals who need assistance with daily tasks
- Part Time Care: Flexible care options for individuals who need assistance with daily tasks
Why Choose Polonia?
We refer experienced, dedicated caregivers at affordable rates. Our caregivers are carefully selected to match the client's needs and preferences. We prioritize building strong relationships with our clients and their families, ensuring that they receive the highest level of care and support.
Our Fees
Our fees are designed to be affordable and flexible. We offer various payment options, including private pay and insurance coverage. Our fees include all necessary procedures and services, and we do not require any up-front fees.
Professional Services
The majority of the reviews focus on the unpleasant experiences of clients dealing with Polonia's caregiving services. Many clients expressed frustration with the incompetent and unprofessional behavior of the caregivers, particularly Irene, who was described as being rude, argumentative, and dismissive.
Unprofessional Behavior
Several reviews highlighted the unprofessional behavior of the caregivers and administrative staff, which led to disappointment and anger among clients. Some caregivers were described as being unqualified, inexperienced, or not taking care of clients properly. The administrative staff was criticized for being unwilling to accommodate clients' needs and requests.
Lack of Transparency
Some reviews highlighted the lack of transparency in Polonia's business practices, including misleading information on their website and in newspapers. One reviewer was told to pay a deposit to secure a job, only to discover that the company was taking advantage of individuals seeking employment.
Poor Service
Overall, the reviews suggest that Polonia's caregiving services are lacking in professionalism, transparency, and quality. Many clients experienced disappointing experiences, which led to negative reviews and warnings to other families.
