A Commitment to Quality Care and Patient Comfort
Dr. Mark Roberts Dentistry, conveniently located in Athens, TX, offers comprehensive dental care for the entire family. Our dedicated team, led by Dr. Mark Roberts, provides gentle and personalized attention in a welcoming and comfortable environment.
Our Services
We offer a wide range of preventative, cosmetic, and restorative dental services, including:
Preventative Care
- Routine checkups and cleanings
- Comprehensive oral examinations
- Fluoride treatment for children and adults
- Oral cancer screenings
Cosmetic Dentistry
- Teeth whitening
- Porcelain veneers and crowns
- Dental implants
- Cosmetic consultations to discuss aesthetic concerns and treatment options
Restorative Dentistry
- Tooth fillings and crowns
- Dentures and bridges
- Root canal therapy
- Emergency dental care for pain relief and urgent situations
Our Philosophy
At Dr. Mark Roberts Dentistry, we believe in:
- Patient-centered care: We actively listen to your concerns and preferences, providing personalized treatment plans that meet your unique needs and goals.
- Proactive communication: We provide clear and detailed explanations of your diagnosis, treatment options, and costs, ensuring you are fully informed every step of the way.
- Pain management: We use the latest technology and techniques to minimize discomfort and make your experience as comfortable as possible.
Experience and Expertise
Dr. Mark Roberts brings over 25 years of experience to his practice. He is a skilled dentist dedicated to staying at the forefront of dental care through ongoing professional development and affiliations with leading dental associations.
Join us for a Healthy Smile
Whether you need routine care, want to enhance your smile with cosmetic treatments, or require restorative attention, Dr. Mark Roberts Dentistry is your trusted partner in achieving optimal oral health. Contact us today to schedule an appointment and discover the difference our personalized approach and compassionate care can make for your dental well-being.
Communication Issues
Some patients have reported difficulty in getting a response from the dentist or staff regarding insurance approvals and prescriptions. One patient had to call multiple times and was on hold for an extended period before getting a hold of the dentist.
Lack of Compassion
A few patients have expressed disappointment with the dentist's behavior, citing lack of compassion and understanding. One patient with anxiety was sent away without being treated, and another patient was made to feel embarrassed for experiencing discomfort.
Inaccurate Diagnoses
Some patients have reported receiving inaccurate or delayed diagnoses. One patient was told they didn't have a cavity, only to discover otherwise at a different dentist. Another patient was recommended for a deep cleaning, but actual problems were overlooked.
Unprofessional Staff
A few patients have described the staff as unfriendly, unhelpful, and even rude. One patient reported being talked down to and made to feel embarrassed.
Positive Experience
However, some patients have reported positive experiences with the dentist and staff. One patient appreciated the dentist's kindness and welcoming manner, while another patient reported being treated with respect and understanding.
