Visiting Nurse Health System (VNHS) has been providing quality healthcare services in the comfort and familiarity of home settings for over 74 years. As Georgia's leading nonprofit provider of home healthcare, long-term care, and hospice services, VNHS is committed to delivering exceptional care to patients and their families. Our continuum of care includes home healthcare, hospice care, and private home care services, catering to adult and pediatric patients. With a team of dedicated professionals, we are focused on providing the best care possible.
Home Healthcare Services
At VNHS, we understand that patients often recovery and rehabilitate more effectively in a home environment. As a result, our home healthcare services are designed to provide compassionate, high-quality care right in the comfort of the patient's home. With skilled nursing services, rehabilitation, infusion services, and disease management programs, our patients receive the medical care they need without leaving home. Caring for both adult and pediatric patients, our team of nurses, therapists, social workers, home health aides, chaplains, and volunteers cater to each individual's unique needs.
Hospice Care Services
VNHS's Hospice Atlanta branch offers supportive care to patients facing life-limiting illnesses while prioritizing comfort and dignity. The focus of hospice care is to assist patients and families in navigating the end-of-life journey. This comprehensive care includes medical, emotional, and spiritual support tailored to the needs and preferences of each patient. Through a range of services, such as bereavement support, virtual support groups, Camp STARS for bereavement, We Honor Veterans programs, and Pet Peace of Mind, we are committed to assisting patients and their families through this challenging time.
Private Home Care Services
For those who require assistance with daily activities, VNHS offers private home care services. These services allow patients to maintain their independence at home while ensuring they receive the support and care needed. Alzheimer's and Parkinson's respite programs, along with a range of private home care services, enable patients and families to have peace of mind in knowing their loved ones are in good hands.
Community Care Services
Through initiatives such as the Community Care at Home Visiting Nurse Services Program and SOURCE, VNHS addresses the unique needs of patients and families in the community. Collaborations with healthcare providers, social service organizations, and other resources ensure that patients and families receive a broad spectrum of care.
Accreditation and Mission
Accredited by the Joint Commission, VNHS is committed to upholding the highest standards of care. With a mission to provide high-quality healthcare services that promote the health, dignity, and well-being of the patients and communities we serve, VNHS remains steadfast in its commitment to delivering compassionate, patient-focused care.
Our People
VNHS's compassionate and dedicated professionals are drawn from a wide variety of disciplines and backgrounds. We pride ourselves on the diversity of our team, which helps us better understand and cater to the unique needs of our patients and communities. By fostering a culture of collaboration, respect, and ongoing learning, we create a supportive work environment for our team members, which directly benefits the patients and families we serve.
History and Annual Reports
With a rich 74-year history of providing quality home healthcare, hospice care, and home care services, VNHS has continuously adapted and expanded its services to meet the ever-evolving needs of patients and communities. Our annual reports highlight our organization's achievements, impact, and continued growth.
Warning Signs
The reviews for Visiting Nurse are overwhelmingly negative, with multiple reviewers expressing frustration and disappointment with the company's services. Several reviewers note the company's lack of communication, poor organization, and unprofessional behavior.
Lack of Communication
Many reviewers mention the company's failure to respond to inquiries, schedule appointments, or return calls in a timely manner. Some reviewers report being left with no answer or being told that someone will call back, but never receiving a call.
Poor Organization
Reviewers criticize the company's disorganization, with several mentioning that staff is often late or fails to show up for appointments. Some reviewers report conflicting information or being told that new rules have been implemented.
Unprofessional Behavior
Reviewers describe unprofessional behavior from staff, including rudeness and a lack of empathy. Some reviewers mention that staff members are more concerned with their own interests than with providing quality care.
Criticisms of Management
Reviewers criticize the company's management team, with several mentioning that they are unresponsive and unaccountable. One reviewer notes that the executive director promised a resolution but never followed through.
Limited Positive Feedback
Only one reviewer, True Spirit, provides a positive review, praising the company's care services and a specific caseworker, Ms. A. Johnson.
