Built for animal lovers, by animal lovers.
At Firefighter Insurance Services, we understand the unique lifestyles of firefighters and their families. As a leading insurance provider, we specialize in offering competitive pricing on personal and business insurance policies, including auto insurance, homeowner's insurance, life insurance, apartment owner's insurance, commercial auto insurance, workers' compensation insurance, and more.
Our Story
Firefighter Insurance Services was founded by a 3rd generation retired California firefighter who knows the fire family better than anyone. With deep roots in the fire industry, we have a deep understanding of the needs and lifestyles of firefighters and their families. Our goal is to ensure that you have the coverage you need, and we are transparent and honest with you. We will let you know if you have a great policy and rate - or if we can provide better.
Our Services
We offer a wide range of insurance services, including:
- Personal Vehicle Insurance: Auto Insurance, Classic Car Insurance, Motorcycle Insurance, ATV Insurance, RV (Motor Home) Insurance, Boat Insurance, and Personal Watercraft Insurance
- Property Insurance: Homeowners Insurance, Renters Insurance, Condo Insurance, Earthquake Insurance, Flood Insurance
- Additional Insurance: Life Insurance, Umbrella Insurance, Pet Insurance
- Business Insurance: Commercial Property Insurance, Apartment Owners Insurance, Commercial Auto Insurance, Commercial Property Insurance, Business Earthquake Insurance, Liability Insurance, Workers' Compensation Insurance, Business Liability Insurance, Cyber Liability Insurance, Employment Practices Liability Insurance
Our Philosophy
At Firefighter Insurance Services, we believe in the preservation of life and property, just like the fire profession. We encompass the same values of safeguarding your future and protecting your property. We understand the unique lifestyles of firefighters and their families, and we are committed to providing you with the best insurance coverage at competitive prices.
Dissatisfaction with Firefighters Insurance
Lack of Response and Unprofessional Behavior
Reviewers have expressed frustration with Firefighters Insurance, citing unprofessional behavior and a lack of response to their inquiries. Jon G. mentioned that he asked for quotes and answers to his questions multiple times but received no follow-up. The company even told him to look for his own insurance, which is ironic given their role as an insurance provider.
Price Increases and Unauthorized Policy Changes
Brett Moore, another reviewer, expressed dissatisfaction with the agency since it changed from Panzera Insurance. He mentioned that he has experienced frequent price increases and unauthorized changes to his policy. He also mentioned that the company takes weeks to process changes to his policy, which is unacceptable.
Loss of Trust and Search for Alternative Options
Both reviewers have lost trust in Firefighters Insurance and are looking for alternative options. They expect more from a company affiliated with a credit union, but their experiences have fallen short of their expectations.
