Experience the Art of Living at Saddleback Pines
Schneider Downs is a leading professional services firm that provides a wide range of audit, tax, and consulting services to businesses and individuals across various industries. With a strong commitment to delivering exceptional client service, our team of experienced professionals offers tailored solutions to help our clients achieve their goals and overcome challenges.
Our Services
At Schneider Downs, we offer a comprehensive suite of services designed to meet the unique needs of our clients. Our services include:
Audit and Assurance Services
- Audit and assurance services for employee benefit plans
- SOC practice services, including SOC 1, SOC 2, and SOC 3 reports
- Public companies assurance services
- International assurance services
- Accounting advisory services
Consulting Services
- Risk advisory services, including enterprise risk management, fraud risk assessment, and merger and acquisition risk evaluation
- Internal audit solutions, including internal audit quality assurance reviews, internal audit sourcing, and robotic process automation
- IT advisory services, including business continuity and disaster recovery, cybersecurity, and data privacy and security
- Process improvement consulting services, including business process optimization, data analytics, and digital modernization
Tax Services
- Tax compliance and consulting services, including business tax, individual tax, and not-for-profit tax
- Managed tax services, including outsourcing/on-call assistance and income tax provisions
- International tax services, including expatriate tax, export incentives, and foreign direct investments in the U.S.
Wealth Management
- Private client services, including estate, trust, and succession planning, and wealth management
- Retirement solutions, including advisory services, consulting, and recordkeeping
- Financial advisory services, including accounting advisory services, business consulting services, and financial and cash flow modeling
Industries
Schneider Downs serves a diverse range of industries, including automotive, construction, emerging technology, energy and resources, financial, government, healthcare, higher education, international, manufacturing, not-for-profit, private equity firm services, professional services, real estate, retail and business-to-consumer, and transportation and logistics.
Our Story
At Schneider Downs, we are committed to delivering exceptional client service and making a positive impact on our communities. Our team of experienced professionals is dedicated to helping our clients achieve their goals and overcome challenges. We are proud of our heritage and our commitment to making a difference in the lives of our clients and our communities.
Poor Customer Experience
Multiple reviewers have expressed their frustration and disappointment with the company, citing lengthy wait times, unresponsive customer service, and outdated business practices.
Unmet Expectations
Reviewers have reported waiting for extended periods for their distributions, with one reviewer waiting a month without any resolution. This lack of urgency to assist customers has led to feelings of frustration and neglect.
Ineffective Communication
Communication seems to be a significant issue, with reviewers stating that phone calls are not returned, and customer service is unresponsive. Additionally, the company's reliance on USPS for communication is seen as outdated and inefficient.
Lack of Adaptability
The company's inability to adapt to remote work during the COVID-19 pandemic has been criticized, with reviewers feeling that they are not making an effort to find alternative solutions to work with customers.
