Aurum is a premier apartment community located in South Bend, Indiana, offering luxurious living spaces for graduate students and career-driven individuals. Our community is situated near the University of Notre Dame, providing an ideal living environment for students and professionals.
Our Community
At Aurum, we pride ourselves on providing a welcoming and comfortable living experience. Our spacious apartments are designed with your comfort and convenience in mind, featuring amenities such as air conditioning, refrigerators, and designer interiors with hardwood flooring, gorgeous finishes, and six-panel doors. Our community offers four floor plans with one and two bedrooms, ensuring that every resident can find a home that meets their needs.
Amenities
In addition to our luxurious apartment homes, we offer a range of community amenities to enhance your living experience. Our concierge service is available to assist with any needs or requests, from scheduling appointments to running errands. Our clubhouse provides a welcoming space to socialize with friends and neighbors, and our friendly staff is always available to address any maintenance or maintenance needs. We also offer a convenient location, with public transportation easily accessible and shopping and dining options nearby.
Service
At Aurum, we care about our residents and strive to provide exceptional service to ensure their satisfaction. Our dedicated team is committed to maintaining a clean and welcoming environment, and we are always available to respond to any concerns or issues.
Why Choose Aurum
If you're looking for a comfortable and convenient living environment with access to a vibrant community, look no further than Aurum. Our experienced staff is dedicated to providing a welcoming and supportive environment that meets your needs.
Contact Us
If you're interested in learning more about our community or would like to schedule a personal tour, please don't hesitate to contact us. We're always here to help.
Overall Experience
Aurum Apartments in South Bend have received largely negative reviews, with most reviewers expressing frustration with the management team. Several tenants have reported issues with maintenance, leasing, and communication, which have led to disappointing experiences.
Unit Quality and Location
While units themselves have been described as spacious and well-maintained, with three to four stars, some reviewers have noted that they are not "luxury" apartments. The location is a major plus, with one reviewer praising its proximity to school and work. However, another reviewer noted that the building is relatively old and lacks modern amenities.
Management Issues
The biggest problem faced by residents is the unresponsive and ineffective management team. Several reviewers have reported long delays or complete lack of response to maintenance requests, making it difficult to get issues resolved. The leasing office has also been criticized for being understaffed and inaccurate in their posted hours.
Examples of Poor Experience
Some reviewers have shared specific examples of poor service, such as extended wait times for maintenance, unreturned phone calls, and failing to send deposit checks. One reviewer even reported that the air conditioning in their apartment broke down and was left unfixed for five days.
Suggestions and Warnings
Reviewers have been unanimous in their recommendation against signing a contract with Aurum Apartments. They suggest that potential tenants should look elsewhere for more reliable and responsive management.
